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ERROR We apologize, but our store has encountered an error.

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Jaehogochu1cm

Junior Member

07-21-2011

ERROR We apologize, but our store has encountered an error. Please contact us at http://support.leagueoflegends.com/ for additional support.

this is what I get when I tried to buy RP using visa card. I'm sure there is enough money in it. I wanted 10$ n got the error, so i tried it with 20%, n yet I still get the same error. I don't want to pay using paypal cuz I have to save my card info in my account... help please


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ForestryLews

Junior Member

08-03-2011

I'm having the same error what we can do to solve it?! Please RIOT answer us! Thx!


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Aregionius

Senior Wrenchman

08-03-2011

You may have to pre-register your card online. See if this thread helps at all,

http://na.leagueoflegends.com/board/showthread.php?t=415271


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Sriad

Member

08-03-2011

I've been unable to get even that far... when I click any payment option except "Prepaid Cards" in the store (example: Credit card -> click $35.00 option -> error) I get "Error: You have encountered an error. Please try again later."

The linked post doesn't seem to be relevant to problems that early in the process.


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Lairena

Junior Member

08-03-2011

Everytime I try to buy RP using my Mastercard it reaches all the way to confirm purchase then encounters an error so nothing happens. This has happening to me since the Leona patch and it still isn't fixed.


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Aregionius

Senior Wrenchman

08-03-2011

The "you have encountered an error, please try again later" message tends to be related to IE settings, try this, http://support.leagueoflegends.com/entries/20205128-store-error-error-you-have-encountered-an-error-please-try-again-later


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