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Match History just shows a blank page

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RedeemerAZ

Senior Member

07-02-2014

Match History just shows a blank page. Even when clicking on the FAQ choice, or Find a Summoner, both just give a blank page.

Using Chrome


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Herdis Leah

Junior Member

07-03-2014

Same here, and I'm logged in and everything.


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FaerKhan

Senior Member

07-03-2014

Can confirm, I've been trying it several times.

Edit: I use FEK, if that makes a difference. I think FEK is currently broken though...


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MikoLone

Recruiter

07-03-2014

I am having the same problem. There is a JS error that is causing this.

From firefox

SyntaxError: unterminated string literal
http://matchhistory.na.leagueoflegends.com/assets/codex/codex/util/I18n.js
Line 7


...\u03bf\u03cd\u03c2","true_damage_dealt":"\u03a0\u03c1\u03b1\u03b3\u03bc\u03b1\u0...
---------------------------------------------------------^


From Chrome

Uncaught SyntaxError: Unexpected token ILLEGAL I18n.js:7
Uncaught TypeError: Cannot read property 'trans' of undefined codex.js:1
(anonymous function)


I took some screens too.


http://imgur.com/kTURsdd,pCMPe7I#0


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The Scarlet Swor

Junior Member

07-03-2014

I, for the sake of science and desprate to see the new feature, loaded up Internet Explorer and visited match history website. I do not think it is limited to one browser. If it is working for other people, I would have to concur with the post above me, and say it is an individual Javascript error based on something on each persons computer.


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CptManBreaker

Recruiter

07-04-2014

Has anyone been able to fix this issue yet?


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RyoKuji

Senior Member

07-04-2014

I am having the exact same issue. Oddly enough if I go to the EU West match history it works just fine...but I'm on NA so it's kinda useless.

Hopefully there is a fix soon but in the meantime you could try the steps support gave me.

(didn't work for me but maybe you'll have better luck.)

--------------------------------------------

"1. Go to http://www.leagueoflegends.com
2. If the top bar shows that you are logged in, click "Logout"
3. Clear your browser histories and cookies. Reference the instructions on the following website for your Browser of choice: http://kb.iu.edu/data/ahic.html
4. Close your Browser and re-open it.
5. Go to http://www.leagueoflegends.com and click on the Match History feature. Make sure you are still not logged in.
6. Go back to the http://www.leagueoflegends.com homepage and log back in (It is important that you do not attempt to login from the top bar while on the Forum page itself.)
7. Return to the Match History page and check if you can now view matches like normal.
8. If you continue having issues, please try logging into the forums from another Browser (if you normally use Firefox, try Chrome, if you normally use Internet Explorer, use Firefox, etc.)

Hopefully, this should fix the issue. If the above-mentioned steps still don't fix your issue, you might need to report this as a possible bug. You can do so by posting a description of what happened on our bug report forum:

NA- http://na.leagueoflegends.com/board/...isplay.php?f=3
EU West - http://euw.leagueoflegends.com/board...isplay.php?f=9
EU Nordic & East - http://eune.leagueoflegends.com/boar...isplay.php?f=9

I can't provide a timeline for when we might see a fix on this issue, but thank you again for the report. Please let me know if you have any other questions!

Pathfinder
Riot Player Support
Patriarch of the Demacian Noble House of Lightshield"


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The Scarlet Swor

Junior Member

07-04-2014

This is really disappointing, I even tried on two different computers with different browsers and OS. I suppose it will be fixed when it will be fixed, no reason to dwell on it.


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Billdo

Senior Member

07-06-2014

Guess that why everyone now releases everything in "beta", so they can have bugs in it and blame it on that .


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FleshCage

Recruiter

07-06-2014

I am also having this issue, which is weird because I was able to access it the day the beta launched. I've tried all the troubleshooting steps (clearing cookies, form info, etc) and tried using different browsers but still get the blank page. This is strange because my roommate's computer, who is on the same internet connection, can view the match history page just fine.