@Riot, its time for the faceless mods to stop.

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Dredge Mammus

Senior Member

05-13-2014

Tamat, please confirm or deny that I can post Spiderman reaction pictures.

Your response may or may not influence my return.


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Wicked Lulu

Senior Member

05-13-2014

Quote:
Originally Posted by Absolute None View Post
Tamat, please confirm or deny that I can post Spiderman reaction pictures.

Your response may or may not influence my return.
This.


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Furi Kuri II

Member

05-13-2014

Also somebody was recently IP banned from his main account because of things he did on the forums.

Wasn't that not supposed to happen?


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Splendid Cake

Senior Member

05-13-2014

Quote:
Originally Posted by Absolute None View Post
Tamat, please confirm or deny that I can post Spiderman reaction pictures.

Your response may or may not influence my return.
I would hope reaction images are okay, so long as the post itself is on topic.


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BFNASmurf

Senior Member

05-13-2014

@Tamat

I would like to thank you for posting here, as this has changed my views a bit.

My original account was banned (permanently) from the forums for simply asking GD how their day was. Im not. Even. Kidding. I inquired about it in a ticket and they said it was "justified" (... no?)

Since then I have had two more accounts banned on the forums due to inappropriate content; I since had little care/respect for the forum moderators.

This was a mistake on my part; as someone who wishes to (some day) work for Riot I honestly feel like I made a mistake there in my judgment.

It is good to see that Riot is looking into their moderation, as it has been largely assumed that nothing was being done about it at all.

I'm promising from here-on to not post any more inappropriate content on GD.

Please, in return, make whatever platform you wish, whether it be CB or GD, moderated correctly.

I appreciate it greatly, thank you


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Sgt K Colonel J

Senior Member

05-13-2014

I learned nothing new today


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Splendid Cake

Senior Member

05-13-2014

Quote:
Originally Posted by Furi Kuri II View Post
Also somebody was recently IP banned from his main account because of things he did on the forums.

Wasn't that not supposed to happen?
Maybe, but I don't think a change of policy on this is unwarranted, so long as they announce it. There are some people that really go too far, and just get around bans by spamming smurfs so they can continue unhindered.


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Zastie

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Senior Member

05-13-2014



Looks like Christmas came early, Riot is speaking with the community! It's time to get down to business.. and I was hoping to jump into my paper that's due tomorrow.. oh well.

Quote:
Originally Posted by Tamat View Post
Hey everyone, thank you for all the passion on this subject. I wanted to pop in to talk to you about how we're currently moderating these forums, and how our approach will be changing in the future.
So the legends are true, Riot actually is looking into it, at least to some extent.
Quote:
Originally Posted by Tamat View Post
Currently, the moderators we use have strict instructions to only touch the worst of the worst in the official forums. Their purpose is to rid these forums of the content that we don't want living in the forums. Examples of this this is porn, malicious software, keyloggers, spam, racism, posts about Teemo, you get the point.
Alright, basic stuff...
Quote:
Originally Posted by Tamat View Post
Do they mess up and overstep occasionally? Yes. Every once in a while they go ham, and when they do we work with them to prevent it from happening again. Unfortunately there's never been a system that makes it possible to share why we've taken a moderation action with individuals, and developing such a system within our current platform would take an insane amount of time. For this reason, I completely understand why you have strong feelings on this subject.
Ah! So Riot does constantly keep in touch with these mysterious mods! Question: why is every Riot employee so secretive about them? Also, yea, they go ham, but not only do they go ham but they go ham a lot. There's a reason people believe no one, even Riot, knows who they are, it's because they seem to be unchained and unbound. What's the deal-io with that? Do you guys just go "tsk tsk" when they go bezerk, and leave it at that? They show no sign of accountability.
Quote:
Originally Posted by Tamat View Post
Our approach for the future will be different, and much more transparent. First, there will be super clear rules that will apply unilaterally to all communities within the new boards. These rules will be easy to find, and require everyone to read them before making their first post. In addition to the rules, we will be working with each community to create guidelines that will help create and maintain a unique culture in each sub-community. These guidelines will help guide moderation decisions, and should be enforced by everyone who uses the boards (via upvoting or downvoting).
Oh please, I beg you Riot, don't mess this up by tip-toeing around what you're going to do. It's a bad way to approach things, especially when tons of players are expecting great things, and some others expect horrid things. If you're going to be changing things around here, please, create a thread like everybody else here does and discuss what ways Riot wants to approach things. Have a discussion about this, please please please don't just decide everything behind closed doors and then just release it all the sudden. BTW, when I say discuss it I mean it, when you guys "discussed" the community BETA before it's release it was strongly opposed, and for good reason, it's still not really proving to have been a good idea. So many people felt that it was better to spend time fixing these forums, and not just ditching them and creating a new one.
Quote:
Originally Posted by Tamat View Post
We've created some amazing moderation tools that will make moderation a lot more transparent. For every action that we take, there will be notifications to inform those who posted the content with the action taken, and why we took it. We're still a little bit out from fully unveiling that functionality, but there's an active discussion going over at the Community Beta boards that I plan to keep updated as progress happens. If you're interested in this topic, please head over and contribute!
If you're wanting to discuss it why don't you have an active discussion going over on here instead? I mean let's be real. You seriously mean to tell me that you are going to say you will be hosting the discussion for these forums on the forums that this forums protested against? Is that your spit I feel in my face? While I'm glad you're looking into this matter seriously, I implore you to be open about it, hear us out, legitimately, and not just by letting us post and saying "No." to everything we said like with community BETA...
Quote:
Originally Posted by Tamat View Post
Personally speaking, I don't think forums with that heavy a moderation footprint can breed awesome discussions. You could argue that our current methods doesn't either, but I feel like it makes more sense for a moderation footprint to be seen by the offender only.
Confirmed, that was indeed your spit I felt on my face.
Quote:
Originally Posted by Tamat View Post
Can you imagine what the forums would look like if we took a more aggressive approach and had moderators post comments whenever we touched something? I don't think that would be better.
But you're not even willing to give it a go? What's so wrong about letting people know why they were banned?
Quote:
Originally Posted by Tamat View Post
I see that, but when I say aggressive, I mean taking a heavy handed approach to moderation. We don't leave notes because there's no system to privately share information about actions taken. It's not because we don't care.
Wait, you mean to tell me your community BETA is built with cool new technology, but you can't even email players? I mean, you send emails already for things like PBE notifications, or new season things. Why not this? It doesn't require somebody to be called out, the mods don't have to make the message personal or anything, just have them pick from a set of pre-typed messages that detail what rule they broke, and have them provide a link or image of the post(s) they were banned for.
Quote:
Originally Posted by Tamat View Post
This can happen on occasion. For instance, if you post multiple threads with links to porn, viruses, or keyloggers they will forward that **** to me. When they do, I work with our Player Support team to determine whether or not we should be penalizing you in-game as well. If it's severe enough, we lay down the banhammer hard.

We're currently drafting new rules that make clear the things you can do in the forums to lose your in-game account. You can expect to see those soon.
I may be wrong, but I do believe at one point or another Riot has stated that you cannot be banned in-game for forum activity. Is this being changed, or is this just my misunderstanding?

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I'll be keeping an eye on this thread, and probably breaking apart your posts more Tamat, but at the current moment I think I'll resume my paper. One last thing though Tamat, would you please look through this thread some, I was told by Wizardcrab that if I wanted a Rioter to look through it I should make a seperate thread about it since when I posted it in the thread he was in it was a bit off-topic. Sadly though it appears it has been unnoticed. I sincerely hope you, or other Rioters too, are willing to have long discussions with the community, in the community, about the future of these forums.


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Dredge Mammus

Senior Member

05-13-2014

Quote:
Originally Posted by Splendid Cake View Post
I would hope reaction images are okay, so long as the post itself is on topic.
I mean, I could type a thoughtful insightful post to all the trolls on GD



or I could just post Spiderman. And I like the latter.


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TrueObjectivity

Senior Member

05-13-2014

Quote:
Originally Posted by Tamat View Post
OK. If anyone here feels like they were banned in error, I want to encourage you to submit a Player Support ticket. It will be investigated, and if there were errors made, we can unban you. Please include as much initial information as possible to limit the amount of back and forth.

I will say that we do audit the actions taken by our moderators, so unless it was something we missed, it was probably deserved.

Edit: Just so that there's no confusion. This is for anyone who feels they were banned in the forums in error. This does not include game bans.
Would it really be likely for an old ban to be overturned? Can rioters handling the ticket really look at the reason why the ban was put in place and decide to lift it?