Persistent disconnects

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devdeathray

Junior Member

01-04-2010

Since I've started playing I have been having problems with frequent disconnects while navigating the game's main hub at startup. I have maybe three minutes to spend in the store purchasing runes or in my 'summoner profile' choosing masteries before I get disconnected. When this happens I get a small popup on the bottom right telling me that I've been disconnected, as well as three boxes in the top left telling me that there has been an error. Since there is not 'reconnect' option, I must quit the application and restart. If i raise a summoner level or want to purchase something from the store, it will take multiple logins before I can complete my task.

However, the disconnect problem only affects me while I am in the main game hub. I have never had a problem with connection or playability while actually IN a game. I have read other posts where gameplay is interrupted, and while my issue is not so calamitous, it is still quite frustrating.


Netalyzer results: http://n1.netalyzr.icsi.berkeley.edu...d5cc-4141-a809


-EDIT-
I reinstalled the game just to see if it would do any good. It did more harm than anything, now my graphics are just terrible. I tried playing around with the video settings to no avail.

-EDIT-
I have attached my dxdiag log. Thanks for the help.


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reapermaster

Senior Member

01-04-2010

dxdiag would be very useful if you could.
http://kb.leagueoflegends.com/questi...o+a+Forum+Post

In addition if you could list what AV you have as well.


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devdeathray

Junior Member

01-05-2010

Thanks. I've posted it in my original message.


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kelidus

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Senior Member

01-05-2010

if you're getting the "disconnect from ejabberd" error everytime, refer to this thread: http://www.leagueoflegends.com/board...ad.php?t=28733

sounds like that's what's happening with you. too bad there's not a fix for it yet ><


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Postal Twinkie

Wrenchman

01-05-2010

If it is the Ejabbard message they are currently working on it. Riot is aware of the issue and very actively trying to find a fix.


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devdeathray

Junior Member

01-07-2010

Thanks Kelidus, that link was very helpful.

I hope a fix is found soon, I can imagine the problem is as frustrating for riot as it is for me.