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I'm Eliv. A Player Support Tech Specialist! AMA!

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Carl has a hat

Recruiter

10-18-2013

As someone who is thinking of applying to riot in a player specialist position, would you be able to give a estimated earning for the year? Or is that only discussed during the application stage?


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TheYellingMute

Senior Member

10-18-2013

This is actually something that upsets me its to do with my friend. He recently got his account hacked and he tried to submit a ticket and filled out all the information he can remember HE EVEN GAVE CREDIT CARD INFORMATION but they denied his request. Me and his other friends can vouche for him but he is really bummed that for all he did they wont do anything. But heres where i think your hands will be tied and its that this is in the EU West server. I do have an account over there but i feel the quality of support is much greater here and wondering if you could pull any strings


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Tsunami Chaser

Senior Member

10-18-2013

Will YOU ever answer my support ticket.


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Darkvolcan

Senior Member

10-18-2013

why does riot like leddit
why does riot avoid actual threads and loves posting in spam threads
why are mods extremely biased and allowed to be this way


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EvilTreeSpock

Senior Member

10-18-2013

Can you give us some insight to the kind of workload that Riot support deals with?


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yagsileba

Junior Member

10-18-2013

Quote:
Darkvolcan:
why does riot like leddit
why does riot avoid actual threads and loves posting in spam threads
why are mods extremely biased and allowed to be this way


why do you like pointing out riots issues? does it make you feel better about yourself? And what ACTUAL threads? people who call riot out saying they dont like a new skin? rioters have been constantly posting info on rework pages. Not sure why riot likes reddit though... Mods are the opposite of biased, they banned the captain even though he was one of the most popular posters here


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Helm

Senior Member

10-18-2013

hey eliv! would you happen to know why my chat box won't stay where I put it? ever since the last patch it keeps resetting at the beginning of each game ;_;


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Darkvolcan

Senior Member

10-18-2013

Quote:
Marker4:
why do you like pointing out riots issues? does it make you feel better about yourself? And what ACTUAL threads? people who call riot out saying they dont like a new skin? rioters have been constantly posting info on rework pages. Not sure why riot likes reddit though... Mods are the opposite of biased, they banned the captain even though he was one of the most popular posters here

are you implying people should be content with the abysmal state of the game?

also, no one liked "the captain"
in fact, there was a thread celebrating his ban with dozens of thumbs up

it was a great victory


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FistOf7Dragons

Senior Member

10-18-2013

what lane do you main?/champs? and what champs lore do you like the best?


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Eliv

Player Support Tech Specialist

10-18-2013

Quote:
K94:
How is your day?

My day has been going by pretty well! How about yours?

Quote:
MystDragon:
How did you get started at Riot?

Honestly, I just applied! I got a call back one day, and it changed my life completely!

Quote:
EckHearT Geminus:
Since you said *ask me anything*

Gangplank Buffs Where?

If I had information on it...

Quote:
Strategic Scout:
I have heard a lot about how you have made the supports income increase for season 4. Can you shed a little light on the subject?

Edit: Wrong kind of support. <3

You'll see huehuehue.

Quote:
Gaggle of Koalas:
I ask the hard hitting questions here: What's your favorite starter pokemon? Any one of them is fair game, I'm not prejudiced against generations.

I ALWAYS go with the water pokemon. My favorite of all time is Totodile, followed by Squirtle.

Quote:
Atasur:
Are Rioters assigned their little Thumbnail picture? or are they chosen?

If the latter, why did you choose Toy Soldier Gangplank?

We get to choose them. I chose Toy Soldier GP because it is one of my favorite skins on one of my favorite champions!

Quote:
Blacklights1111:
How do aspects of the game get affected that are not even touched in some patches? I remember Hecarim getting stuck in turrets even though only numerical changes were made.

Making a small change in any program can drastically affect the outcome. I'm not an expert on the matter.

Quote:
Sublime Fighter:
hey so could you help me understand what should I be looking for in a new computer? I've been trying to get a new one to play games like LoL and be able to run videos/streams in high deffinitions as well as downloading quickly and all that, I just want a computer that runs smooth but my knowledge of computers is non-existant so
c'mon you know you want to help a poor noob :3


I recommend a Strong processor and a powerful graphics card. I don't think I have the time to go into specifics. I'm sorry D:

Quote:
Primum Mobile:
1. What is your alma mater?
2. Have you ever been arrested?
3. What computer languages are you fluent in?


1. I attended a small community college in my home town.
2. Nope, and I don't plan to!
3. I know a bit of C++. I haven't done any real programming in a little while!

Quote:
MephyRunsAllDay:
You Are a Pirate: Lazytown original version or Alestorm metal version?

Well, I do love pirate metal...

Quote:
llamasx:
Are you sure you're not doing this because of the "if we don't know who the rioter is, we assume it's an intern" topic >_<

Well, I was going to do it eventually... but it may have been triggered somehow..

Quote:
Mundo:
People say graphics card should be bough to help stream.. but do I have to take computer somewhere to install it??

You do need a powerful GPU to stream. Unfortunately, I do not stream so I couldn't tell you which ones are the best.

Quote:
Frayace:
What made you like Gangplank? I like all the different things you can do with him

I do love pirates. He is one of my favorite champions, and he drinks my favorite drink! But I really like the rugged characters. Graves is my also one of my favorites.

Quote:
Anbringehr:
I've provided technical support for hewlett packard for 2 years and 2 months, what are my chances? I'm guessing pretty slim.

The only way to find out is to apply!

Quote:
Irish Red Cap:

Is there any way to fix this using any in-game options or should I just try to re-install and see if I have a corrupted file somewhere?

Sorry to shorten the question. Didn't want to take up much room. That is a very strange issue though. I recommend updating your graphics drivers. If that doesn't work, I'd send it a support ticket to support.leagueoflegends.com