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Issues logging in or starting games?

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Jozrael

QA Analyst

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10-18-2013

Hey all, I've been working on some changes that might cause unintended side effects for some players. I would super appreciate it if you post if you see the following symptoms:

* When you try to login, you receive an unexpected platform error (not an incorrect password, anything having to do with login queue, etc.)
* When you get to the end of champion select, everyone kinda just chills there - the client never minimizes and the game never launches.
* The game DOES launch, but the icon just hangs there, then you get a firewall message.

If you see any of the above symptoms, I'd love to hear it. Thanks!


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SlVIR

Senior Member

10-18-2013

hi jozrael !

stop using adobe air. it is noob!


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AmpzxP

Junior Member

10-18-2013

Everything works fine until the end of champ select, the client minimizes fine but when players are loading into the game crashes


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AlexKnight

Member

10-18-2013

Quote:
AmpzxP:
Everything works fine until the end of champ select, the client minimizes fine but when players are loading into the game crashes


This happens quite a bit for me as of late.


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Jozrael

QA Analyst

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10-18-2013

Can you please clarify what you guys mean by crashing? What error message or other behavior are you seeing?


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AmpzxP

Junior Member

10-18-2013

The game will stop loading and i'll get an error message saying "The game crashed please reconnect" but when I try to reconnect I get the same message. Closing and re-opening the client fixed the problem


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Dreaminn

Senior Member

10-18-2013

Quote:
Jozrael:
Can you please clarify what you guys mean by crashing? What error message or other behavior are you seeing?

Yep Game crashes trying to reconnect. I think though this is an issue with windows 8.1 and not what your messing with as I dont experiance any of those issues. When game loads up I just bugsplat and it kicks me back to the base client.


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Jozrael

QA Analyst

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10-18-2013

Yea sorry I don't have any context on those issues. I'm sure other teams are investigating that tho! I'm pretty focused on a specific set of code right now.


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leelinkman22

Junior Member

10-18-2013

wrong forum. My bad.


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Ruffalex

Junior Member

10-20-2013

Quote:
Jozrael:
Can you please clarify what you guys mean by crashing? What error message or other behavior are you seeing?

I had that problem , I do not know if it is the same but Lolrecorder made me do that same thing, " please reconnect" then crashing. You must completely exit lolrecorder. Atleast that's what happened to me. I hope this helped you .
~ Ruffalex


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