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Unable to connect to Oceania?

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MoltenMoonkin

Junior Member

08-26-2013

I live in New Zealand and I'm un able to connect to the Oceania server, I started playing a few days ago and I had the same problem but I figured it was just a temporary problem so I've been using the North American server which is quite laggy due to my poor connection.

Is this a Mac bug? How would I fix this issue? If I am able to start playing on the Oceania server do I keep all my progress in-game?


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Brentmeister

Associate Software Engineer

08-27-2013

Do you mean unable to login with your username and password? You'll need to perform a server transfer to play on Oceania. This will permanently transfer all your progress to Oceanic servers.


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Ladayen

Senior Member

08-27-2013

Quote:
Brentmeister:
Do you mean unable to login with your username and password? You'll need to perform a server transfer to play on Oceania. This will permanently transfer all your progress to Oceanic servers.



Just going to mention server transfers appear to be disabled currently.


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MoltenMoonkin

Junior Member

08-27-2013

Quote:
Brentmeister:
Do you mean unable to login with your username and password? You'll need to perform a server transfer to play on Oceania. This will permanently transfer all your progress to Oceanic servers.


Yes, I can select the region but when I try and actually log in with my username and password I get connection errors and it retries 3 times before failing completely.

How would I transfer to Oceania?


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Brentmeister

Associate Software Engineer

08-27-2013

Quote:
MoltenMoonkin:
Yes, I can select the region but when I try and actually log in with my username and password I get connection errors and it retries 3 times before failing completely.

How would I transfer to Oceania?


As Ladayen mentioned server transfers are currently disabled. They'll be re-enabled when we resolve some issues. When they are enabled you can buy them by going to the store and selecting the "Other" Tab.


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MoltenMoonkin

Junior Member

08-27-2013

Ahh that's silly. :/ Thank you for letting me know.


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naotasan

Senior Member

08-28-2013

Quote:
Brentmeister:
As Ladayen mentioned server transfers are currently disabled. They'll be re-enabled when we resolve some issues. When they are enabled you can buy them by going to the store and selecting the "Other" Tab.

This reminds me a lot of PBE account sign ups.


GG no re on transfers.


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MoltenMoonkin

Junior Member

08-29-2013

Another question, why is my account stuck on the North American realm anyway? I didn't see any options when I signed up, if anything I thought I'd be automatically assigned to the Oceania realm because I live in New Zealand and all. :P


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MoltenMoonkin

Junior Member

08-29-2013

Ahh **** it, I can't transfer and I just lag out half of the game and everyone yells at me for dying all the time.

I'm just going to uninstall the game. -_-


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