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"Active Game Not Found" Bug: Requesting Red Post

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Styric

Junior Member

06-01-2013

I queued for a ranked game, and I was the ban-person. I banned the first champ, then it went to the other team like normal. After they banned their champ, it stayed on them and they banned their other two bans. I couldn't do anything. After the ban phase it told me it was my turn to pick, so I tried and it gave me a popup warning "Active Game Not Found".

Nothing could be done. After 10 minutes I was forced to close my client, which penalized my LP and gave me a dodger cooldown before I could queue up again. Pretty aggravating, and it's happend to others.

Here is just one relevant thread:
http://na.leagueoflegends.com/board/showthread.php?t=3491601

None of the other threads I've found about this issue have gotten a response from Riot, and they've since been buried. I'm hoping this one will get a response and we can get an answer as to what's causing this and why we're being penalized for it.
Thanks!


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wizardful

Junior Member

06-01-2013

This also happened to me.


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Styric

Junior Member

06-02-2013

This has now happened twice, by the way.

Still hoping for an official response.


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BigIdea

Member

06-02-2013

Just happened to me while selecting hero also. 10 LP, 30 min dodge penalty.


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PurePhantom

Junior Member

06-02-2013

I got this as well. I turned on a video when it happened. Lost 3 lp and 5 min penalty.
http://www.twitch.tv/purephantom/b/411984623 <- video on my stream that shows I was sitting there stuck in the lobby.
Much help and possibly refunding our LP would be much appreciated


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Styric

Junior Member

06-03-2013

http://i.imgur.com/b7rJ2AK.jpg

Here's a screenshot of it happening to me.


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Styric

Junior Member

06-06-2013

Any word?


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Enigo

Member

06-06-2013

Had the same thing happen to me. Forced to dodge queue and lost LP.

Screenshot:
http://i.imgur.com/uuSPC0E.png

Worth mentioning that I'm Silver I, so -3 LP is practically a full game worth of LP loss.


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MrManNo1

Member

06-06-2013

Just happened to me, too. Lovely.


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Renegade40d

Junior Member

06-06-2013

This just happened to me as well MrMan, but a normal game not ranked.
Just something to try, close League, switch regions and switch back. I did that and it started downloading an update. I had restarted League 3 times trying to get a game with PVP issues, turns out it wasnt auto updating.