Redeem Prepaid Card

First Riot Post
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Blackbomb

Junior Member

11-25-2009

I purchased a prepaid card at Best Buy, but are unable to redeem my points. I visited the store, and clicked on Codes to enter code from the card, and receive an error message of "your redemption code does not appear to be valid."
Thank you


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zatarazie

Junior Member

12-03-2009

i also get this exact same error also buying a points card from best buy. i sent an email to riot support but is there just something im missing?


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Jesse Perring

NOC Technician

12-03-2009
1 of 1 Riot Posts

If the cards in the box are not working the only way to remedy the problem is by emailing support@riotgames.com with the code. They can supply you with the Riot points if you have a valid code that the store just isn't reading correctly.


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TheGladiatorr

Member

12-19-2010

i just had the same problem, so i just email them thats it?


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odeMeister

Junior Member

04-20-2011

The instructions on these cards are horrible and misleading. When I click on the "code" tab, it says to go to the purchase RP button, and there is no option for prepaid game cards!


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skull fireblade2

Junior Member

08-02-2011

Quote:
Originally Posted by odeMeister View Post
The instructions on these cards are horrible and misleading. When I click on the "code" tab, it says to go to the purchase RP button, and there is no option for prepaid game cards!
i know but then what my friend wants to redeem this card


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FriedBrains

Junior Member

08-02-2011

i cant get the the pre paid card screen only criet card paypal mobile pay need help


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Promidor

Member

08-02-2011

bump for justice there is no option under purchase RP to redeem your code you bought at bestbuy or 7-11 plx fix asap Riot Failure needs to stop now!!!!


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Draith

Senior Member

08-02-2011

Yea. please fix this.


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Keyru

Player Behavior Specialist

08-02-2011

They are working on it at the moment and it is a known issue.

Also, please don't necro old threads.


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