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Riot can you refund this?

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ŸourßestFriend

Junior Member

12-11-2012

hello Riot i am not a new player but this was the least cluttered forum and i am not sure how to contact you directly.today i acidentaly bought a starter pack instead of rp could you give me the rp and take away the starter pack?


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Killua Walker

Senior Member

12-11-2012

you should be able to refund the bundle (i think) if you go into ur transactions and click on refund i added u if u have any questions if not msg customer support


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SilentNight102

Senior Member

12-11-2012

Send a support ticket there is big bold letters that say support at the top of this page


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ŸourßestFriend

Junior Member

12-11-2012

thanks you guys i sent a support ticket and dragon it wouldnt let me refund ingame


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Panzerfaust

Emissary of the League

12-11-2012

Bundles are a lot trickier to refund than a single transaction, thus they must be done manually. That said, it's still held by the same restrictions as the other refunds (it will use a 'token,' needs to be within the allotted time frame, skins must be refunded first, etc).


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ŸourßestFriend

Junior Member

12-11-2012

when you say it must be done manually what does that mean.i have checked the refund list in game and it is not there.maybe because it was a prepaid card?


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Panzerfaust

Emissary of the League

12-11-2012

I needs to be done by Riot manually; there's no automated system for you to click 'I want this refunded.' (The support ticket answers above were correct.)


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