Our Thoughts on Playoffs Day 3

First Riot Post
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schrutee

Senior Member

10-07-2012

I love you redbeard.


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Priscilla CB

Member

10-07-2012

Quote:
Originally Posted by RyanXc View Post
Is there any idea as to when a LAN feature will be added?
Should at least add LAN for events so the internet having issues doesn't effect anything


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Icebender

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Senior Member

10-07-2012

Sorry about everything Redbeard. People do not understand the situation you guys are in and since you guys can't make a direct conclusion based off of pictures and videos you guys have, then you guys really can't do anything at this point. The only way way to disqualification is if you guys confronted Azubu and WE and if they actually admitted to cheating, but other than that, there is no direct evidence... Yet people wholeheartedly believe in everything based off of assumptions and saying that you guys should disqualify them, which makes it much harder for you guys because your hands are tied at this moment. Keep being strong, my friends.


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Redrowen

Member

10-07-2012

@RedBeard
Any chance there will be some changes to the LoL client such as guild recruitment queue and perhaps selecting your primary role prior to a champion select so people can be matched via preferred positions without having to fight it out in chat?


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Michael Flatley

Member

10-07-2012

Quote:
Originally Posted by RedBeard View Post
Hey guys,

After two days of smooth sailing during the World Playoffs, Day 3 was disappointing. We’ve spent today investigating and reviewing the problems, and I’d like to go through and address some of the community’s big concerns surrounding yesterday’s issues.

In hindsight, the potential visibility of minimap screens for players was a mistake. Despite on-site referees, close monitoring of player cams backstage, and stage design that ensured players would have to turn more than 90 degrees to be able to catch a glimpse of the minimaps, even the possibility of unfair play was simply unacceptable. We’re taking steps to ensure the minimap screens are not visible to players.

We are re-examining photos, videos and renders of the stage layout to definitively understand sight lines between the players on-stage and the minimaps overhead. We’re taking it a step further moving forward to completely ensure the screens aren’t visible to players.

Forward-facing camera angles can be misleading and we want to make sure everyone has the full picture before drawing any conclusions. This is something that we believe requires a comprehensive investigation but we absolutely understand why it’s cause for alarm.

In the meantime, here’s a quick overview of the two primary minimap incidents we’ve been reviewing:

TSM/Azubu game

  • Azubu Frost had a microphone issue that didn’t allow them to communicate during the opening of the game. As a result, the game was paused.
  • It was noticed that both teams had players that were shifting their bodies during the pause. Blanket warnings were issued to both Azubu Frost & TSM.
  • Referees decided to issue a restart, as a) Reginald & Chaox had concerns about screen looking and b) Azubu’s communications disadvantage could reasonably be interpreted as requiring a restart under tournament rules.
  • No further incidents of screen-looking were witnessed during this match.

Team WE/CLG.eu game

  • A player from Team WE was not facing forward for a moment during the 3rd and final restarted game before we wrapped for the night.
  • We’ve reviewed the existing footage and firsthand accounts from our referees, and we believe the player’s head turn may have been in response to a loud vuvuzela and crowd cheering. We haven’t found conclusive evidence either way and are continuing to investigate.

Those are the primary incidents that have been reported, but we are also investigating other alleged instances. More importantly, we are taking steps to completely ensure the screens are not visible to players at the conclusion of the Playoffs and Finals.

Hardware and connection issues are harder to prepare for. Video cards can explode. Network cables can short out. Headsets can die. While we can pause and restore games, if any of those things happen in the middle of a teamfight, it will impact the course of the game dramatically. Long-term, we know we need better solutions for this and it is a priority.

Regarding yesterday’s connection failures, we had a string of issues including a power failure, and two internet connectivity incidents we are continuing to investigate. It sucks that this happened, but we’re going to dive deep into the root cause to see if there are any other redundancies that could safeguard against this in the future.

We’re trying to deliver an extraordinary experience for viewers, and yesterday didn’t live up to our goals. We’re going to take everything we’ve learned from the Playoffs and strive to make the remainder of the Quarter- and Semifinals, as well as the Finals, as great as we can make them.

In the long run, looking to season 3 and beyond, we’re always learning and we’re reading all your feedback and taking it to heart. We believe the most important concern here is about fairness, and we’re going to do everything we can to preserve that moving forward.

League of Legends as an eSport is young, and we’re learning a lot with each event. This is the run-up to our Super Bowl, and we’ve really been pouring our blood, sweat and tears into it. We’re as disappointed as you are that yesterday had so many issues, but we’re committed to improving, so that’s what we’re going to try to do.

Right now we’re focused on setting up the conclusion of the Playoffs, and we’ll have more details on that shortly.

Thanks,

RedBeard
Why hasn't riot implemented sound booths and a lan mode, if esports is such a high priority for them?

No fluff answers... just a straight forward answer would be nice...

Lan-mode offers a more stable competitive environment... if riot cares about esports so much why isn't this a high priority?

Ghosting has been such an issue for esports events for over a decade, why is a rotating platform and bells and whistles of that nature, more important than sound-proof booths that could obstruct players from seeing any screens they aren't supposed to see.

I feel like your post is just trying to eloquently tell fans what they want to hear, but instead of just saying "we are looking to improve" how about showing us how you are looking to improve... there is really no valid excuse to not having lanmode for an esport, it is either a big priority or it isn't, and as long as it isn't the game will never be as legitimate as it should be.


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Brainwave

Member

10-07-2012

Quote:
Originally Posted by RedBeard View Post
[*]We’ve reviewed the existing footage and firsthand accounts from our referees, and we believe the player’s head turn may have been in response to a loud vuvuzela and crowd cheering. We haven’t found conclusive evidence either way and are continuing to investigate.

Ok so to continue on from this point.. in a serious tournament like this the players should be in soundproof booths. One reason I can come up with off the top of my head.. remember when CLG-eu was taking forever to decide to actually attack Baron and continually baiting it for a LONG time before finally engaging it? Well, when they finally DID engage, the crowd went wild. When it happened the first thing that I thought was - I wonder if WE can hear that? If so that might be a BIG clue that CLG-eu actually did something. The casters even commented a couple times that if the crowd cheered loud enough that the players could probably hear it when they were doing intros and the crowd was ALOT louder during the "end" of that game than they ever were for team introductions.

If you're fixing things you might want to add that to the list.


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Sombad

Junior Member

10-07-2012

I am seriously disappointed in small summaries and lack of explanation. There is so much visual information, some may call proof, on the internet and Riot has completely dismissed it with just a few sentences. This is a huge event and a lot is on the the line and I feel like as a community member the fact we know so little about what Riot is doing about it and there thought process.


I would just like separately comment about the TSM vs. AF game. I think many League of Legends fans would agree with me that there is ample proof that an AF member looked at the minimap and cheated. I personally believe, and feel that many would agree, the damning evidence is the blind ping and there is a picture on the internet showing a AF member looking directly up and behind. It is clear in this photo (taken from the video stream) that he is not looking at his teammate because of the upward tilt of his head. I think a lot of fans, myself included, would like an explanation on how Riot views this specific incident, and how riot is not able to come the same conclusion that much of the community is able to come to using common sense. I know Riot probably has higher standards for something to be conclusive but I feel that at least an explanation is in order.

Edit: I feel like this comes off as harsh but all I really want to know that Riot is taking this extremely seriously and not just sweeping it under the rug.


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Para

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Senior Member

10-07-2012

The way how the second disconnection came in was so fishy when it was during the most epic team fight of the series was about to blow up.


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Chilipapa

Senior Member

10-07-2012

Quote:
Originally Posted by RedBeard View Post
We are disappointed as well...we are doing everything we can to ensure future tournaments don't have these issues. Repetition is very helpful, and we learned a lot at this event to apply to future ones.
Why disappointed?

Mistakes are made, and frankly, I don't expect even a million dollar championship tourney to be smooth sailing(esp a relatively unorthodox company such as Riot. You guys should stop hiring people and hire more robots! :P)

Your post was well worded and went a long way towards establishing your "srs bsns". Keep that open and honest approach and we can all shrug and move on.

And as to the investigation, we should all remember that you don't talk about it until it's over. Ideally, nobody even knows it's happening, but that's out the window this time.


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HoT Kingkooz

Senior Member

10-07-2012

He pinged how was it a vuvuzela?!?!?!?