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Refund Credits Bugged

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Junior Member


I used a refund on the Brolaf purchase I made on 7/09/2012. After I clicked on Refund, and accepted, the icon said "Not Refundable" for the Olaf skin. I haven't received any RP back from this refund and it ate up one of my available refunds. I'm guessing I should send an email about this, but I wanted to know if anyone else was having this problem?