Hi, I'm the new eCommerce Director

First Riot Post
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Nopuelbmuts

Junior Member

09-04-2012

I think one of the most pressing RP related issues from the community is the exorbitant cost of Rune Pages (there are already a lot of threads dedicated to that topic, which I'm sure Riot has or should already have read, so I won't go into detail).

Is there currently any plans from Riot to look into the further and give a satisfactory answer?

Right now the only response to this question from Riot has been from this Q&A session: http://www.youtube.com/watch?v=Rao1VOgd-Us during when Lyte stated that:

"Our records show that high ranking players only use two, so players shouldnt be able to use this excuse as a crutch, we have no plans to do anything about this"

which I'm sure hardly anyone finds to be a sufficient answer.

Oh and also, welcome


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ll Q ll

Senior Member

09-04-2012

Marketing Idea-

Pick 16. Since you need to own 16 champs to play draft Riot should have a pick 16 or Sweet 16 bundle that enables the summoner to pick out 16 champs that they want for x amount of RP.


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VriskaSpider

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Senior Member

09-04-2012

Welcome Hippalus! Glad to have you aboard


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YoshioPeePee

Senior Member

09-04-2012

****, i already own 2 out of the 3 reduced price champs! D:

but i'm happy that the price has been lowered for the people who don't have them yet! c:


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ZetsubouFallen

Senior Member

09-04-2012

I feel kinda..insulted with a few manners.

1-Caitlyn is a champion who is "always" in the free pick season, it doesn't worth the 6300 IP or 4800.

2-We got in debts:
--The likes on facebook (we hit 3 millions)
--The RP thing with the unplayable week riot had been.
--Diana skin modification and the refund issue.

3-IP gains keep getting nerfed, along with new and expensive content.

4-Rune pages shoulda been something Riot should had given for free in some events at least, or even a price reduction, Runes also has this problem, if you remember you needed a clean rune page + dodge runes for jax (for instance) in which everything in total would cost 19k IP, for a average player (not someone who plays 12 hours straight) it can take you up to 2 weeks to get 6300 IP.

5-Skin Pricing is something Riot never cared to answer about, we all know Ezreal got buffed to increase the sales for PulseFire which the skin itself costs 35$ while tagged as epic, there are other epics skins at 20$, like twisted fate, annie or others that hadn't been reworked, yet Riot gave no explanation followed to get them retired of the store.

Now about TF and other skins, you have one thread..which is the most viewed, posted in this forum, feel free to look about it, either Riot coulda improved the quality of those skins or lower them from 1820 RP to 520 which is what they worth.


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Are

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Senior Member

09-04-2012

How do you feel about the one time policy refund? It's a bit irritating that I may only refund once, and my purchases must no longer than one month prior.

When Sand Storm Katarina changed, I wanted to refund it, but I didn't because I wouldn't be using my refund wisely. Are you able to do anything about this? And would it be possible to have an exception where if something has been changed, it may be refunded 2 weeks after regardless of the one time refund?


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The Cpt America

Senior Member

09-04-2012

So basically you agree that gaining IP is far too much of a strenuous and time consuming activity

but you really don't want to change it because that doesn't really matter too much

ask riot about IP changes and you're gonna have a bad time


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Catmurderer

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Senior Member

09-04-2012

Quote:
Originally Posted by hippalus View Post
thanks to all for the warm welcome - i'm happy to shed some light on these topics, and also to hear all of your ideas and get feedback on some of mine.

I can already tell it's going to be hard to keep up with the pace of the questions while trying to get any work done, but i'll answer some every day that i can, so i'm sure we'll get to every topic eventually.

Also, to those of you who bought rp or one of those champions in the past few days, feel free to contact our support team. I can't promise anything but they will probably take care of legitimate issues such as just missing the promotion.
thank god!!!!!!!!!


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Daharahj

Senior Member

09-04-2012

Will this be working on the BR servers? nothing has been announced yet, Devs barely ever post anything, and the boosts aren't in the store.


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zarbiz

Senior Member

09-04-2012

Quote:
Originally Posted by Buk Wild View Post
Welcome Hippalus Care to explain your name?

As somebody who has spent over $300 dollars total (maybe 400, I dunno, stopped keeping track lol) on this game I am curious if you guys will be doing anything as an appreciation to the big time supporters that keep the game free to play for everyone else. Of course if you don't do anything special I won't stop buying RP or anything, it would just be nice :3
An idea: if you spend $x/month (maybe a rolling 3-month period?), you get a higher amount of bonus RP than standard. I'd be happy with that as a retaining mechanic.