uhhhh what

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shackazayum

Member

06-04-2013

So I requested my reform card be sent to my new email address because I was suspended for 2 weeks out of the blue (after constantly being complimented on how nice I am/getting friendly/tw/honorable opponent almost every game) and this is the reply I got....


IF A RIOTER LOOKS AT THIS PLEASE EMAIL MY REFORM CARD TO MY EMAIL LEAUGEMAIL92@YAHOO

thx.

"Thank you for contacting me about the Reform Card Program. We understand that the effectiveness of learning and improvement depends greatly on variables such as the speed and clarity of feedback. This new feature will address some of these variables by providing players with a case file that gives additional details as to why they were punished by the Tribunal.

Please note that this system is still in the process of being fully implemented and some players may still receive the regular E-mail until the conversion is complete. Unfortunately, if you have any previous suspensions, or if you have a tribunal case that is currently being reviewed, these cases are not eligible for the Reform Card Program as we are not able to retroactively generate Reform Cards to these cases.

If your suspension is eligible, you will be E-mailed a web URL that links to your Reform Card and is sharable with the community. In the spirit of providing both speed and clarity we want to encourage community discussion around behavior, however, web URLs do expire after three weeks.

I hope I have addressed your questions and concerns regarding this new feature. If you have any further questions please do not hesitate to contact me again.

†∞_Boogie Woogie™_∞†
Riot Games Player Support Specialist

" Time tick...ticks...away. "
-Orianna


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PrivateBaldric

Senior Member

06-04-2013

There seems to be an issue with reform cards going out in a timely manner. A few have posted about the issue.

This thread seems to confirm it. Suspension, no reform card?