RIOT...just bought RP, didnt receive the RP...

First Riot Post
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Wise Lunchbox

Senior Member

07-25-2012

I just bought the 20$ offer with my debit card. The order details said it was successful but yet I never got the rp for it!?!?! Please help me out or something. I have spent 100s of dollars on this game it seems and I have never had this happen to me! I wanted to buy zyra, maybe another champ or a skin and now I am left wondering if I was charged or not or what you can do to fix this. Thank you for your time.


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Wise Lunchbox

Senior Member

07-25-2012

My purchase history shows that my order went though on my client yet no rp :/


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Wise Lunchbox

Senior Member

07-25-2012

Checked my email and I got a conformation email about the order as well. I sent a support email but not sure what else I can do now.


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Riot Opeli

Associate Writer

07-25-2012
1 of 1 Riot Posts

Make sure this isn't just a visual bug. Relog if you haven't, and try to purchase something in the store and see if that updates your RP value - if it doesn't, one of our Billing Specialists will be able to help you out in the ticket you submitted. :]


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Wise Lunchbox

Senior Member

07-25-2012

Quote:
Originally Posted by Riot Opeli View Post
Make sure this isn't just a visual bug. Relog if you haven't, and try to purchase something in the store and see if that updates your RP value - if it doesn't, one of our Billing Specialists will be able to help you out in the ticket you submitted. :]
Thank you! that appears to be all it was! I guess you can tell them to forget the tickets I submitted now or something. Thanks again!!!!!!


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Angelocracy

Senior Member

07-25-2012

Quote:
Originally Posted by Riot Opeli View Post
Make sure this isn't just a visual bug. Relog if you haven't, and try to purchase something in the store and see if that updates your RP value - if it doesn't, one of our Billing Specialists will be able to help you out in the ticket you submitted. :]
Riot Opeli saves the day :]

Also, make sure it went through your my debit card. I saw members with the confirmation that it was successful, but the debit card would block it. Causing the riot points to not appear.