Update on League of Legends service in NA

First Riot Post
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Hydra Nova Star

Junior Member

06-24-2012

i have runes ans masteries but not apply during game like i should have 4 ability power in a game through mast.. but i am getting nothing


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PeytonC

Junior Member

06-24-2012

Quote:
Originally Posted by Shaytone View Post
Hurrrr hurrrr, your so smurt! Like they are magically going to come through in less than an hour, I'm fed up with riot. No answer on ANY of my tickets for 4 straight days, no updates for 36 hours, NOTHING.
You should stop crying about it, there are millions of people sending riot requests and tickets, don't think that you're special and should be answered before millions of others. They're doing the best they can.


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Gakapo

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Senior Member

06-24-2012

Quote:
Originally Posted by Tsaalyo View Post
The fact that worse companies exist does not give Riot license to be completely and utterly incompetent.
No But the fact they admit their mistake gave response and are quite busy Does Its hard work to open a new server in greece Maintain EuW and EuNE and fix NA problems all at once


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uncel jash

Member

06-24-2012

Quote:
Originally Posted by Griff ln View Post
Oh gods, Nexon. D:

Never had so many bans after spending $50 on an account in my life. You had more than 2.1 k/d last year and they banned you.
I have a ticket from last year I still receive emails from about them not answering it because they're too busy.


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Gakapo

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Senior Member

06-24-2012

Quote:
Originally Posted by JoshuaMartin View Post
I have a ticket from last year I still receive emails from about them not answering it because they're too busy.
Shush I work there dont make my job harder I need my doughnut


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Rob Malecki

Senior Member

06-24-2012

still without runes


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Crazylockdown

Senior Member

06-24-2012

1K Rp pls


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texasone1

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Senior Member

06-24-2012

Quote:
Originally Posted by texasone1 View Post
Have you ever taken a look at how many people actually play this game in the US? The number is staggering to say the least! I would say they

are doing the best they possibly can under the circumstances! I am taking my time in here out of the game because there are so many people that

are complaining about this problem! Lets just say that if one persons content takes an hour to sift through all the data to ensure that they get

everything that they had before the servers crashed! Then make a list of imagine 50,000 people to search each data log layer after layer of date

because the data that was there isn't there any longer just the logs of what was there! It takes data recovery specialists to perform this type of job

and there is only a limited amount of those! 20% of 50,000 is possibly 10,000 accounts that need this done to them! I don't know about you but 10

thousand man hours sounds like a huge number to me! Lets say that the amount of people that this affected is less! Like 10,000 then the 20

percent would be just 2000 accounts that need more detailed log sifting! Now lets just say that it doesn't take an hour to search data logs to find

each account content! Lets just say 10 minutes for each one but there is so many of them! 10 times 10,000 is 100,000 minutes which is 1666.66

hours or 69.44 days! If I were in that unfortunate group I wouldn't be complaining a bit about getting any type of compensation!


Give these people some slack they are doing what they can to ensure that you get everything that you had before this happened!



I am just saying that this undertaking seems like a very complicated task to in the first place! Then they have all of these blank stare comments "WHERE'S MY STUFF?"
Keep up the good work RIOT!


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Gakapo

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Senior Member

06-24-2012

Quote:
Originally Posted by Crazylockdown View Post
1K Rp pls
Wait and see plox


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WardsWithFriends

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Senior Member

06-24-2012

Riot refunds people for champs they buy and then decide they don't want. I know what they said but I'd be surprised if they didn't refund my doubles.