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Legit question for the Reds

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Fortunae

Senior Member

06-22-2012

Quote:
RiotMontag:
Tell them I've already turned it off and back on again. ;-)


best answer i've read so far, nice one ha ha


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Juiceyninja

Member

06-22-2012

Ugh... Why can't anyone understand that there are always going to be problems with everything in life..

Nothing will go 100% to plan, if it did, a lot of people wouldn't have jobs!! me included... I am a project manager so I know what Riot is going through, and they are doing a really good job of dealing with it.

I don't mind having down time, Riot constantly updates the game, and does things to keep the players keen and excited..

So guys, please take a step back and look at things from Riots perspective. There are lots of angry customers, and they're doing everything in their power to try and fix this... Riot can't promise you this wont ever happen again. How could they predict the future?

TL;DR: Problems do occur, Riot is doing a real good job.


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DRev Zaiyelle

Member

06-22-2012

Quote:
Juiceyninja:
Ugh... Why can't anyone understand that there are always going to be problems with everything in life..

Nothing will go 100% to plan, if it did, a lot of people wouldn't have jobs!! me included... I am a project manager so I know what Riot is going through, and they are doing a really good job of dealing with it.

I don't mind having down time, Riot constantly updates the game, and does things to keep the players keen and excited..

So guys, please take a step back and look at things from Riots perspective. There are lots of angry customers, and they're doing everything in their power to try and fix this... Riot can't promise you this wont ever happen again. How could they predict the future?

TL;DR: Problems do occur, Riot is doing a real good job.


If you're replying to the OP, you clearly didn't read his post.


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IG tash

Senior Member

06-22-2012

Riot im slightly amazed you guys don't have back up servers for unexpected occurrences like this


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chimecat

Member

06-22-2012

[QUOTE=RiotMontag;[/QUOTE]

This made me tear up with laughter


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Incomitatus

Senior Member

06-22-2012

Quote:
RiotMontag:
Tell them I've already turned it off and back on again. ;-)


But that's Step #2! Step #1 is smack it on the side a few times to see if it behaves. Trust me, it works *sometimes*! :O


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Juiceyninja

Member

06-22-2012

Quote:
Zaiyelle:
If you're replying to the OP, you clearly didn't read his post.


I'm talking in a general sense, not taking a shot at anyone.


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Insidius

Member

06-22-2012

Quote:
RiotMontag:
I can summarize and slightly expand on Sturm's post a bit. The TL;DR of Sturm's post is that we've identified a lot of the issues that slipped through our patch tests, and we've rebuilt our test harness to look for those. It's absolutely our fault that we didn't catch these, but we understand why, and we're going to make sure we plug those holes.


**** happens. Especially in the IT world things that are just impossible to expect or plan for will eventually occur. Sometimes things just fail causing domino effects and sometimes things work right away for months or years and then one day something slips through and brings it to a halt.

Working in the same sector, I feel you Riot bros.


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Luda

Senior Member

06-22-2012

bump


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Dannydson

Junior Member

06-22-2012

Quote:
RiotMontag:
I can summarize and slightly expand on Sturm's post a bit. The TL;DR of Sturm's post is that we've identified a lot of the issues that slipped through our patch tests, and we've rebuilt our test harness to look for those. It's absolutely our fault that we didn't catch these, but we understand why, and we're going to make sure we plug those holes.


Are u who i have to screw to get past the 2 hour queue im having to wait in when i can't play for much longer tonight since i have to wake up early tomorrow,,, T_T

Can you please shed some light on why the queue built up like this when at all other times since the the original server hell days of league have worked perfectly fine?