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Lost everything I owned

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FatalFuryX

Junior Member

06-20-2012

so...I have no champions + the skins I owned, I lost all my runes, and all my mastery pages are gone. I can make my mastery pages back, but still. What's duh deal D:<???????????????????


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goliathI34

Sr. Software Engineer

06-20-2012

Please send a support ticket in so we can track all affected accounts. We are aware of issues and are working on a fix for affected accounts but we want to be sure to restore all affected summoners.

Very sorry for the inconvenience.


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Maniaque

Junior Member

06-20-2012

I lost all my ruen help please


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Zavamovil

Junior Member

06-20-2012

i lost my runes too, what happened? :S


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goliathI34

Sr. Software Engineer

06-20-2012

Quote:
Maniaque:
I lost all my ruen help please


We're working hard on a fix right now.


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Bad Impression

Senior Member

06-20-2012

Quote:
RIOT goliathI3:
We're working hard on a fix right now.


at least he gave us a confirmation riot is working on it.


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Sabretusk

Junior Member

06-20-2012

i lost all my runes...
plz help


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J4h3n

Junior Member

06-20-2012

I lost all in my acc :'(


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Psychofreak6918

Junior Member

06-20-2012

Quote:
RIOT goliathI3:
We're working hard on a fix right now.


what about the problem with the missing riot points and influence points? you working to restore all them too? if i remember correctly i had almost 12,000 influence points, plus i had bought 6 champions with riot points, and 2 champions with influence points.....not to mention i also had an xp boost i had bought on june 19th


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goliathI34

Sr. Software Engineer

06-20-2012

Quote:
Psychofreak6918:
what about the problem with the missing riot points and influence points? you working to restore all them too? if i remember correctly i had almost 12,000 influence points, plus i had bought 6 champions with riot points, and 2 champions with influence points.....not to mention i also had an xp boost i had bought on june 19th


Please submit a ticket, I haven't heard much about this but will also look into other items missing. Player support should be able to help you very quickly.