Crash/bug splat

First Riot Post
Comment below rating threshold, click here to show it.

Kino4500

Senior Member

07-23-2012

I have found the cure! You have to delete Adobe Air!

LoL suddenly crashed and the bugsplat window appeared. I tried reconnecting into the game and right after the loading screen the bug splat window appears and it is disabling me from further continuing my game. I panicked since I don't want to be reported for leaving, I did some research and found out that you should delete Adobe Air. I deleted it through the Control Panel and tried reconnecting and VIOLA, the bugsplat doesn't appear anymore!

It worked for me. I no longer have any bug splats in League of Legends! I want to know if this also works for everyone else.


Comment below rating threshold, click here to show it.

Kino4500

Senior Member

07-23-2012

Did this work for anyone else?


Comment below rating threshold, click here to show it.

Kino4500

Senior Member

07-24-2012

bump


Comment below rating threshold, click here to show it.

NotYourDunk

This user has referred a friend to League of Legends, click for more information

Junior Member

07-24-2012

My league client WILL NOT WORK after this last patch. I start the actual game, then I lag slightly and the game tries to repair it. When it goes to do so it lags more and more. I have had little to no lag in the past. Now I am seeing enemy champs move but it takes approximately 5 seconds for mine to take actions. Please fix. I have paid quite a bit in riot points and all I want to be able to do is play the game.


Comment below rating threshold, click here to show it.

shamboozled

Junior Member

07-24-2012

I have the same problem, it bug splats anywhere from 15 to 100%, no matter what. Uninstalling Adobe Air didn't help me at all so I doubt that was the problem


Comment below rating threshold, click here to show it.

Nytes

Junior Member

07-24-2012

I'm getting this thing frequently now. I try to start a simple co-op vs. ai game and after champion select and during mid loading, the game client either bug splats or just outright sends me back to the home menu with no way of reconnecting to the game unless I close the client and try again, but the process just repeats over and over again.


Comment below rating threshold, click here to show it.

shamboozled

Junior Member

07-24-2012

cool, so you say yesterday morning that you have narrowed it to a few possibilities, yet here we are over 24 hours later with the same **** happening over and over, and now there's a new champ out I can't even buy, since I can't even get in a game.


Comment below rating threshold, click here to show it.

Hitoroki

Member

07-24-2012

Same issue, crashes before every single game right after the character select; without fail. Can Spectate, cannot play (only tested playing dominion, hesitant to try ranked or blind pick).

*NOTE : Have managed to get into one game since running the repair.

------------------
System Information
------------------
Operating System: Windows 8 Release Preview 64-bit (6.2, Build 8400) (8400.winmain_win8rc.120518-1423)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G73Jh
BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory: 6144MB RAM
Available OS Memory: 6068MB RAM
Page File: 5218MB used, 6993MB available
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.8400.0000 64bit Unicode
---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 5800 Series (Engineering Sample - WDDM v1.20)
Manufacturer: Advanced Micro Devices, Inc.
Chip type:
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043&REV_00
Display Memory: 3790 MB
Dedicated Memory: 1012 MB
Shared Memory: 2778 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)


Comment below rating threshold, click here to show it.

Arance

Senior Member

07-24-2012

Here's a few more logs.

The common error in each that crash on loading (which is now 100% of the games) for me seems to be:

000006.444| 246040.0000kb| 2480.0000kb added| ERROR| RADS::User::ManagedFileHelper::LockFile: Failed to find "DATA/Fonts/msyh.ttf".
000006.444| 246040.0000kb| 0.0000kb added| ERROR| RADS::User::LockFile: ManagedFileHelper::LockFile failed
000006.444| 246040.0000kb| 0.0000kb added| ERROR| RADS::API::Impl::FileManagedCompressed::FileManage dCompressed: Failed to lock file in archive.
000006.444| 246040.0000kb| 0.0000kb added| WARN| FileManager::Open: Can't open DATA\Fonts\msyh.ttf (from file C:\jenkins\workspace\New-Code-CI-__MAIN__\code\Solutions\RiotFonts\Loading\FontLoad er.cpp)
000006.568| 248292.0000kb| 2252.0000kb added| ERROR| Crash Occurred

I even downloaded the font msyh.ttf and personally pasted it into every DATA/Fonts/ folder in my LoL installation (they were all empty) and its still giving this error.


Comment below rating threshold, click here to show it.

IncompleteWar

This user has referred a friend to League of Legends, click for more information

Senior Member

07-27-2012

the same stuff is happening to me im getting kicked out of games and getting dced from pvp chat and now its asking to send reports and i click send and its doesnt work so i fyall could fix this i would be happy