Riot i need your help

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I recently bought an rp card, it was a 10 dollar prepaid one. i did the usual to get the rp onto my account and once i did it said transaction successful (today). i than got happy so i can finally buy swain, well i was looking at my rp after and it seemed i didnt get the rp set into my account. so i thought maybe i made a mistake so i decided i would re put the card number in it, so i did that but now it says the card is not valid. i just wanna know how i can get my rp back and also ive been losing ip lately after games and i need that cause im a noob and need to but champs. but what im worried about most is the rp situation/. PLEASE HELP