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Black Screen Issue

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rcastanium

Junior Member

02-17-2012

I have this same problem too but a bit different. When i log in, the screen goes black and the home page border is there (the small very edge border that says what version League of Legends is and the minimize and X buttons) and nothing else. the screen is all black and when i click the X button it closes out but doesnt come up with the "Are you sure you'd like to leave" window. Eventualy after a bit of silence, the log-in music starts to play. Please help me. This is really annoying.


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N0ticeMeSenpaiii

Member

02-29-2012

still getting the black screen even after i deleted the lol_air_client


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Keyru

Player Behavior Specialist

02-29-2012

You can try this below:

Go to Tools/Internet Options/Connections/LAN Settings/Check "Automatically Detect Settings"/Uncheck everything else.

Quote:
1. Check to make sure you have cookies enabled in your Internet Settings.
2. You need to have TLS 1.0 & SSL 3.0 enabled, in Control Panel -> Internet Options -> Advanced tab, all the way at the bottom
3. Reset your Internet Explorer Settings (http://support.leagueoflegends.com/e...roubleshooting)
4. Make sure you're not set to "Work Offline" mode in IE.
5. Update your Internet Explorer.
6. Make sure you firewall/antivirus is allowing the lol.client.exe through
7. Try deleting the lol_air_client in C:\Riot Games\League of Legends\RADS\projects and letting it repatch
8. Try switching regions from NA to another region patch then switch back
9. Try Running the repair function in the launcher.
10. Try reinstalling

Steps: 1-5 are possible errors that can cause issues with the client, the client uses adobe air which uses internet explorers settings.

Step 6: Is simple make sure you security settings are not stoping the client from opening

Step 7: Typically fixes caused due to a bad patch.

Step 8: When doing this step see if you can open another regions client

Step 9: Reinstalling maybe faster and more likely to solve the issue but if your hesitant to reinstall try repair first note it can take upwards of 30 minutes or longer.

Step 10: Reinstall, simple a few things to do
Unistall pando media booster, league of legends and adobe air
Run a registry cleaner such as CCleaner
Make sure all previous installation files are removed
Then re install the game client.


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Overlord Heian

Member

02-29-2012

When copy-pasting troubleshooting make sure you get an entire like instead of the truncated version...

Sigh.


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Fantom7

Senior Member

06-06-2012

i got this problem some times i simply relog and sometimes work...


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