Problem with password changing

First Riot Post
Comment below rating threshold, click here to show it.

ecyor0

Junior Member

10-06-2009

Trying to change the password on my account, but unable to do so; I enter the challenge question answer, my current password, and the new one, but it says that the password change request was rejected. My guess is that I'm remembering the challenge question wrong; problem is, there doesn't seem to be any way to change it. Is there a link I'm missing, or will I have to contact an admin to solve the problem?


Comment below rating threshold, click here to show it.

reapermaster

Senior Member

10-07-2009

I tried changing my password ( a week ago ) and it said it accepted the change, but it didnt actually do anything.

This could just be the groundwork/interface until they have a chance to finish the code behind everything.

You can report this in the bug section as well, but i would recommend looking to see if anyone else has it already posted.


Comment below rating threshold, click here to show it.

Jesse Perring

NOC Technician

10-07-2009
1 of 1 Riot Posts

There was a problem with the password recovery system last week, but the problem should be fixed now. If you're having problems changing the password, email beta@riotgames.com with your account information and we'll take care of it.