Troubleshoot - Launcher Freezing fixes compilation

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reapermaster

Senior Member

10-02-2009

Title says it all

Solution 1
have patience first. Wait 5+ minutes before you say its locked. There is a known bug that the launcher doesnt always update its status correctly. If you just installed the game I would recommend you wait up to 15 minutes before calling it dead.

Solution 2
If you get no info what so ever to show up

Quote:
Originally Posted by ketchup View Post
The solution that worked for me was the following:

Resetting IE8 to it's default. This means a full reset. Disclaimer: Doing this returns Internet Explorer to its basic state, without any add-ins or other browser extensions. So, if you use IE for your main browser, make sure to remember your add-ins and personal information! You will also "Delete personal settings which removes browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data."

Follow these steps and hope it works, because it's better than not being able to play:

To Reset Internet Explorer Settings Manually -

1. Close any Internet Explorer that are currently open.
2. Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.
3. Click the Tools button, and then click Internet Options.
4. Click the Advanced tab, and then click Reset.
5. Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data.
6. In the Reset Internet Explorer Settings dialog box, click Reset.
7. When Internet Explorer finishes applying default settings, click Close, and then click OK.
8. Close Internet Explorer.
Your changes will take effect the next time you open Internet Explorer.

If you are for some unknown reason unable to open up Internet Explorer, you can find the Internet Options with the following:

Go to Start -> Settings -> Control Panel. In the classic view, it will be a regular icon you can open up. In the vista view, You will have to click "Network and Internet" first, then you are able to select "Internet Options".

You can also find an automated version on this website: http://support.microsoft.com/kb/923737

I used the above because of two reasons:

1.) I figured there was something wrong with my IE8 because when I tried to open it, it would freeze on me. It was not letting me click anything at all.
2.) My LoL.Launcher was stuck at the start up screen unable to display server status or the latest news, thus unable to click play.

Now that I did this, the problem is no longer there.
Solution 3
If you are stuck at "Retrieving Version Information"
try renaming C:\Riot Games\League of Legends\LOL.Patcher.version
to C:\Riot Games\League of Legends\LOL.Patcher.version.bak
launch the game and it will force an update of the launcher itself.
IF you do not have this file then you have other issues such as firewall or DNS problems.

Solution 4
Some problems are DNS related. Do the following to test
please do the following in a command prompt

Quote:
nslookup
lolcdn.leagueoflegends.com
You should have something like this
Quote:
Server: myDNSServer.local
Address: 10.200.26.199
Non-authoritative answer:
Name: hwcdn.net
Address: 69.16.175.10
Aliases: lolcdn.leagueoflegends.com
IF you do not get something like that type in the following next in the nslookup

Quote:
server 4.2.2.2
lolcdn.leagueoflegends.com
your output should be exactly what is below
Quote:
> server 4.2.2.2
Default Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2
> lolcdn.leagueoflegends.com
Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2
Non-authoritative answer:
Name: hwcdn.net
Address: 69.16.175.10
Aliases: lolcdn.leagueoflegends.com
IF the first part fails, but the 2nd part works I would try setting a static DNS entry of 4.2.2.2 and leave the 2nd one blank and try and connect.


SOLUTION 5
read post http://beta.leagueoflegends.com/boar...ad.php?t=18505
Is your internet explorer set to work offline?


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xdcc

Junior Member

10-03-2009

didn't work for me


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RiskyNight

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Member

10-03-2009

Same here


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GMagna

Junior Member

10-03-2009

I don't have this file and I have the same problem. What should I do?


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Mazetar

Junior Member

10-03-2009

sorry still sanme problem, got the file and I wonder how a firewall canc ome to block LOL when it did not yesterday?


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GMagna

Junior Member

10-03-2009

Yes, I tought the same. I'm asking a friend (it works to him) to send me the file, let's see if that works.


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Mazetar

Junior Member

10-03-2009

http://beta.leagueoflegends.com/boar...ead.php?t=4564

Maybe this is relevant? I'm going to check my IE settings


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GMagna

Junior Member

10-03-2009

Already did everything and it's still the same.


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NiTz Nr 5

Junior Member

10-03-2009

didnt work 4 me too.......


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Oronwe

Member

10-03-2009

didnt work


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