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Name-Clean up dodged.

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Keyori

Senior Member

11-25-2011

So a few weeks back Riot announced that unused accounts would have their names reset so other summoners could use them.

I have written multiple tickets prior to this about wanting an inactive name, all of which told me to keep posted on future events, so I changed my name similar to what I want it to be under the promise the name I want would be available shortly FOR FREE, so you can see my excitement when they finally decided to remove all inactive names.

Only, the name I want, whilst inactive, is still not available because they dodged the name clean-up by playing ONE game after FIVE months of inactivity.
Also, I purposely didn't play in the allotted time so my name would be reset, offering me a free name change to the name I wanted, but my name wasn't reset.

So, I spent money name changing under the false-pretence I would be receiving a FREE name change in a few months only to have this not happen.

Explain.


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Keyru

Player Behavior Specialist

11-25-2011

This is something that is unexpected but clearly the person who owns the account still wants to keep the name. Riot sent out emails to inform individuals of this. There is nothing Riot can do about this unfortunately.


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Keyori

Senior Member

11-26-2011

I got one of those emails telling me my account name would be reset... But it wasn't.


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Keyru

Player Behavior Specialist

11-26-2011

This would probably be better sent as a support ticket. I know they are doing another sweep soon.

https://support.leagueoflegends.com/anonymous_requests/new

http://na.leagueoflegends.com/board/showthread.php?t=1525148


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