i cant type in games or in champions select?

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deathsparkles12

Junior Member

1 Day Ago

sometimes in games i cant type and i get these white boxes and i cant erase or anything... is there a way to fix this? should i just repair my client? please help


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dArtagnan

Player Support Specialist

1 Day Ago
1 of 1 Riot Posts

Hello deathsparkles12!

I have to say, your issue is not all that common and is not something I typically see. There are three different steps that you can take, which may help in resolving this issue. Let's just take them one at a time:

1) As you stated already, make sure that you repair your client. It is possible that something is corrupted with your installation, causing this to occur.

2) It's possible that your chat config files becoming corrupted. This can usually be fixed by doing the following:

Navigate to:

C:\Riot Games\League of Legends\RADS\projects\lol_air_client\releases\[Latest Release Version]\deploy\preferences\global

Open the "global.properties" file in notepad.
Clear the contents of this file but DO NOT delete this file, if you do it will not be recreated. Just delete all of the content in the file then save it.

3) A third party program running in the background is negatively interacting with League of Legends. You may want to make sure that any and all 3rd party programs are all disabled to try to rule it out.

If you are still experiencing issues, then please do not hesitate to let us know and submit a new support ticket so we can look into this issue further. If you do submit a ticket, make sure to include the following:

1) Dxdiag information: https://support.leagueoflegends.com/...gends-Logs#wq5

2) Your most recent r3d log where you experienced the problem (You'll notice that the file name starts with the date/time and ends with r3dlog.txt): https://support.leagueoflegends.com/...gends-Logs#wq7

3) Process List: https://support.leagueoflegends.com/...gends-Logs#wq3