high ping, latency and lag

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Hey guys, just want to share what caused this for me.
I have had those issues for the last 2 weeks.
I usually have a really fast connection with 30 down / 5 up.
the down rate was constantly fluctuating.
My ISP is Time Warner Cable.
I called them finally, a tech came out, checked the modem and concluded that the type of modem i had had software issues and was causing the lag and low ping and fluctuating speeds.
Now, with the new modem i have no lag, a stable ping and run everything on highest settings in game.
Hope that helps some of you!