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Didn't receive riot points I paid for >_>

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Iamashodan

Junior Member

01-09-2011

Hey,

I know people have been having this issue but I thought maybe someone could help me out still. I used my visa prepaid card to buy $25 worth of riot points, but didn't actually receive them. I checked the site for the visa card to see if the transaction went through but it says that it's still pending. It has been over a day now

If someone could help me out, maybe get my points a little faster that'd be great. Thanks.


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Panzer Thirteen

Senior Member

01-09-2011

Maybe you should stop payment and re-buy the points? I'm understanding this as that your card was not yet charged? That could clear any delays or blocks in the system.


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aymanh

Senior Member

01-09-2011

Contact Riot CS http://support.leagueoflegends.com/


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Iamashodan

Junior Member

01-09-2011

@panzer, my card was charged already.


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Iamashodan

Junior Member

01-09-2011

Ok, I just sent an email to [email]support@riotgames.com[/email] and am waiting for a response. Thank you for your help, and hopefully I'll get those points


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EmissaryShadow

Recruiter

01-09-2011

Well you already contacted support, but theres also
http://www.leagueoflegends.com/board/showthread.php?t=415271


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Iamashodan

Junior Member

01-09-2011

I forgot to mention that the money was actually deducted from my card, despite not receiving the points yet (the status is pending on the card)


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