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Regarding last weeks 3.5 Patch

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RiotCochese

Associate Producer

04-01-2013

Hello Summoners,

Stefan, aka Riot Cochese here. For those of you who don’t know me, I’m a live producer charged with maintaining the health of the League of Legends live services in NA. As you know, the 3.5 deploy last week was a bit rough, lasting over 12 hours, and not something we intended to put you all through.


Here is what happened:

We proactively pushed a new map, Howling Abyss, to the PBE early in order to get more coverage and testing before we rolled it out to live. This is something new that we are working on process wise, and we published this map in an iterative state, well before it was finished. When we rolled the 3.5 deploy out to live a queue for this map was left in, which caused crashes when selected by players due to the map not actually being there. We had the right intentions, but we obviously found a hole in our new roll-out process that we’ll be correcting immediately.

Long-term improvement of our deploy times and quality continues to be one of our primary goals. Clearly we missed the boat with 3.5, and this is something we will continue improving upon.

In light of this extended downtime, we will be compensating you with a 4 Win IP boost. To ensure we don’t miss anybody, we’ll be providing the boost to anyone who has logged in within the past 30 days. We’ve already begun to roll this out, so you should see your boost within the next few days. I know that this doesn’t make what happened right, but I promise we will get better.

Thank you,
Riot Cochese


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Tempname8956

Senior Member

04-01-2013

I don't know what I would do without you.


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RumbleTheDìgger

Member

04-01-2013

Delete Teemo


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3221slyfoxhomie

Member

04-01-2013

cool.


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BigPatches

Member

04-01-2013

Every time this post gets downvoted a Teemo main queues up for ranked.


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Drushnell

Senior Member

04-01-2013

Thank you. I wasn't bothered at all by downtime, but IP boosts are always welcome.


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ExecutionerK

Senior Member

04-01-2013

New map incoming!!???


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superhafiz41

Senior Member

04-01-2013

Free ip boost yay


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3221slyfoxhomie

Member

04-01-2013

also yey free ip boost finally


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Raviant

Senior Member

04-01-2013

Not needed but much appreciated. Thank you Riot!