Chargeback question

Comment below rating threshold, click here to show it.

Victour

Junior Member

03-21-2013

Recently i got this email,

Greetings Summoner,

Access to the following League of Legends account registered to this email address has been temporarily suspended:

Username: hellvexx

Riot Games has received a dispute filed against previous purchases made on your account. This dispute was filed by the financial institution associated with the payments made on the account, and as a result, Riot Games must refund the payments back to the financial institution (a “Chargeback”).

The total amount of these Chargebacks is currently: $ 10

The account is now considered to have a negative balance and is unavailable for use until the outstanding balance has been repaid in full to Riot Games. The balance must be repaid via PayPal for the full amount of $ 10

PayPal payments can be submitted to the following email on Paypal:

• NA: Chargebackpayments-US@riotgames.com

• EU: Chargebackpayments-EU@riotgames.com

Payment must be submitted in the following format:

Subject: Chargeback Payment - Username
Message: Username, Summoner Name, Platform (NA, EUW, EUNE)

Once your PayPal Transactions is processed, we will unlock the account so you can return to the Fields of Justice!

Please note that this Chargeback is a violation of our Terms of Use and any future payment disputes may result in a permanent termination of your account. Please read the following excerpt from our Terms of Use:

IV. Fees

Some aspects of the Game may require you to pay a fee, and you agree that you will provide accurate and complete payment information to the third-party payment provider used by Riot Games. You further agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you.
Riot Games may revise the pricing for the Game or any item associated therewith at any time. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes due and payable. Riot Games may, from time to time, modify, amend, or supplement its fees and fee-billing methods, and such changes shall be effective immediately upon posting in this Agreement or elsewhere on the Site or in the Game. If there is a dispute regarding payment of fees to Riot Games, your Account may be closed without warning or notice at the sole discretion of Riot Games.
YOU ACKNOWLEDGE AND AGREE THAT ANY APPLICABLE FEES AND OTHER CHARGES FOR FEE-BASED SERVICES (INCLUDING WITHOUT LIMITATION RIOT POINTS) ARE PAYABLE IN ADVANCE AND NOT REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.

You can read our full Terms of Use here: http://na.leagueoflegends.com/legal/termsofuse

Depending on bank processing, multiple chargebacks may result in multiple account suspensions.

Warmest Regards,
Helios Claytuz
Riot Games Player Support Specialist


----------------------------------------------------------------------------------------------------------------------------------


I settled it with paypal and i paid it off i was wondering how long would it take for me to get un-banned? it's been almost 24 hours now.

Sorry if i seem a little bit inpatient, Thank you for whomever replies.


Comment below rating threshold, click here to show it.

cloak moon

Junior Member

4 Weeks Ago

the link doesnt workj for me