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Player Behavior Experiments and Restricted Chat Mode on PBE

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K94

Senior Member

02-21-2013

Lyte, Have you considered the prison idea?


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Fomorian27

Recruiter

02-21-2013

Quote:
Phourc:

- Under the proposed system, the player has to play x games without being an ass to get chat privileges restored. This means if they wish to play league during the ban duration, they are not only able but encouraged to play on their main account. Even if they take a break from league, they have to play whatever number of games while maintaining good behavior to restore their account as the new punishment will never expire..

Sounds clever on paper, at least xP


The thing is, if you have to play games without being an ass to get your chat priviliges restored, that implies you are still being an ass even with chat restricted. If chat is restricted such that you are only able to say stock phrases like "mia bot" or "incoming top," there won't be any way to measure whether a person is being an ass during their chat restricted period.


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BrasilHoNplayer

Member

02-21-2013

Quote:
Lyte:
For a while now, the player behavior team has believed that bans are not the ideal solution for dealing with toxic players in League of Legends. Sometimes a banned player will create a new account and negatively affect the experiences of low level players. During this time, the banned player is not learning what it means to be a positive member in our community.

On the player behavior team, one of our core philosophies is to create features that can help toxic players reform their behavior. We have been working on alternatives to banning, and will begin running experiments on the PBE. Unlike many features on PBE, these experiments will see rapid iterations, and may look completely different when they go live. Some experiments might take two weeks, some might take two months, and some even longer. Running experiments this way on PBE will introduce a new level of transparency in our ongoing player behavior initiatives, and we encourage players to join us in these experiments and shape the future of the League of Legends community.

The first experiment we are trying is a new restricted chat mode. Players that are identified as the most toxic by our player behavior systems will be placed into a restricted chat mode where their ability to participate in [All] Chat is disabled. Also, these players will have a limited number of chat messages they can send to team chat, which will slowly increase over the course of a game. To unlock this restriction on their account, these players must play a set number of matchmade games with positive, non-toxic behavior.

With this experiment, we hope to address a few key issues. First, we hope this will help toxic players to think carefully about their chat messages and what they use them for—if these players still choose to rage, they will immediately hit their message cap and be muted, shielding other players from their harassment. If these players use their available messages responsibly, they can learn to exhibit positive and constructive communication in League of Legends.

Secondly, we hope that by tying the punishment to games played instead of a set duration of time, we can enable toxic players to assume more responsibility for their actions. Players will no longer be able to make new accounts for a few days to escape their timeban—they will have to play matchmade games in restricted chat mode to unlock their account chat privileges again.

This is the first experiment in a series that will all be focused on replacing bans with alternative punishments that encourage players to improve their behaviors, and you will see this feature on PBE shortly.



GG RIOT WOW it takes you guys a pretty short amount of time to address this idea I am so proud of you guys.

So this means even if you don't post reds on threads you still read peoples suggestions very very awesome thing to think about.


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Sexual Innuendo

Senior Member

02-21-2013

I'm actually excited for myself. I've been banned before and I struggle with my temper in game. I'm not used to having t watch how I talk to other players (other games dont seem to care). So this will help me a lot, since a ban just makes me create alts.


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Fomorian27

Recruiter

02-21-2013

Quote:
Black Ace:
Lyte, Have you considered the prison idea?


Lyte addressed the prisoner's island idea in this thread:
http://na.leagueoflegends.com/board/showthread.php?p=33717765#33717765


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illianna

Junior Member

02-21-2013

I'm interested to see how this will play out, especially in the under 30 stretch.


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RevelASIAN

Recruiter

02-21-2013

Quote:
Lyte:
Players will no longer be able to make new accounts for a few days to escape their timeban—they will have to play matchmade games in restricted chat mode to unlock their account chat privileges again.



How exactly would you even stop a player from doing that if they really wanted to make a new account anyway? Whatever you could do, they could one-up.


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Erodrea

Member

02-21-2013

Have you thought about an option where a capped player can become uncapped during a game if their teammates vote on it. Like if this guy is helping out and calling good plays I wouldn't want him to suddenly be limited to pings. I'm sure there are certain people out there who get hit with these restrictions and would instantly reform and I want those people to be able to contribute to our team plans.


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Sexual Innuendo

Senior Member

02-21-2013

Quote:
RevelASIAN:
How exactly would you even stop a player from doing that if they really wanted to make a new account anyway? Whatever you could do, they could one-up.


You're misreading this (i did too). What he's saying is, you can roll a smurf but when you come back to your main you're still chat restricted. So instead of say, "3 day ban" which you can just wait out on an alt account, you might have a "6 hours of game-time restricted chat" penalty. You can't avoid that.. if you ever want to play that account again you're going to have to serve your time.


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Zerglinator

Senior Member

02-21-2013

So...how do we test this?

Should I start acting like a total jerk to everyone?