"Cannot load direct3d" - Thanks Dad?

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LLuo

Junior Member

02-19-2013

I used to play League a lot, and my dad thought i played too much, so one day I saw him go on my computer and i KNOW he did something because now whenever i click to play, a pop-up says "cannot load direct3d."

I don't know what he did, uninstalled the video/graphics card or something? I'm no computer tech, i just know he did something to the computer that won't let me play anymore I am most saddened. Please help! Early thank you


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Fastu

This user has referred a friend to League of Legends, click for more information

Junior Member

02-19-2013

can u upload a picture of the problem? if its a .dll problem just download the file from internet and past it in system32, it should work.


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Riot Morgageddon

Player Support Tech Specialist

02-19-2013

start menu
type 'dxdiag'
press enter
Run as x64 if possible.
save the .txt somewhere memorable.
Upload that here (not copy pasted please).
I'll be back in an hr.


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LLuo

Junior Member

02-19-2013

i did the dxdiag thing, but the next steps i don't know what you want me to do or how to do it, i don't know my computer stuff sorry:\


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AbortRetryFail

Senior Member

02-19-2013

There's a button called "Save all information..." in dxdiag. Click that and stick the file somewhere internet-accessible (perhaps dropbox?) and link to it here.