I played 5v5 normal game couple days ago and I didn't receive the 5v5 icon. So I sent a ticket to the support and this is what I got:
I apologize for the inconvenience. To get the icon, you will have to play a ranked team 5v5, this is the definition of a premade team, please do check it here to better understand the definition.
I apologize for the inconvenience and If you have more concerns, feel free to contact me anytime.
Riot Games Player Support Specialist
It just doesnt make sense since this a festive event and riot only limited this to ranked team player. Yet there are tons of players who haven't even reach level 30 have already received the icon
What is going on, Riot??
Downvote??? I am seeking for help here. I did not do anything wrong to the game nor the community.
People think I am trolling and now I will give proof
PS: for those who wonder why the avators are blank, my gmail diabled them
I finally got the support to do his research and got my icon. Thank you for all the help. I am removing the pictures as well
push it back to page 1
So there are no similar problem?? or just no one cares?
5v5 pre made and it cant be a custom game.
i played a 5v5 normal
but then when i contact the support, what i am told is that the game has to be ranked team.
and i know a lot of people which aren't even level 30 have already received the icon
to be honest, i just want an answer:
5v5 ranked game only?
if so, why non-level 30 players received their?
I got mine from doing a normal, so support is just flat out wrong.
support wrong or OP is trolling us. It's any 5v5 premade not custom.
I got the serpent flag icon from doing a normal dominion 5v5 premade.
OP is trolling.
And as I was reading the other threads on the forum, there are so many other people that havent received their icon, I am wondering if it is because of this
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