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Lol is crashing my computer!Help me please!

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huiginBR

Member

02-12-2013

Eveytime i get on a game,all my pc crash(shut down by itself) i try to reconnect but after 5minutes playing it crashes again,and there it goes till the end of the game,where i get reported!I'm getting ban,i need your help!My pc never crash while im doing another thing,this just happen while i'm playing lol.Any sugestions?


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Riot Morgageddon

Player Support Tech Specialist

02-12-2013

Have you made any recent changes to your hardware or software on your computer? Does it crash during any other program/games? Can you post your dxdiag file?

Go to the run menu.
type 'dxdiag' in the search bar and hit enter.
Run it in 'x64 mode' if possible.
Hit 'save all information' and remember where you saved the .txt file.
Upload, not post the information please, here by using the 'Go Advanced' button and clicking the paperclip, and then navigating to where the dxdiag.txt file was saved.


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huiginBR

Member

02-13-2013

yes i did!My pc was broken so i went to the tchnical to fix it!He installed a new program,and after season 3 patch my lol got glitched so i reinstalled it.After the reinstall and the new ranked system this error occurs every game!


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huiginBR

Member

02-13-2013

somebody please how me!!!!I cannot stay in a game w/o my pc crashes at leats once!!!!!!I'm playing versus bots for dont leave on pvp.But i still with issues!


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Riot Morgageddon

Player Support Tech Specialist

02-13-2013

Navigate to:

harddrive/Program Files/League of Legends/RADS/projects/...
delete folders called 'lol_game_client' and 'lol_game_client_en_us'
Run the LoL launcher and click the cogwheel in the upper right.
Hit repair, it'll download the deleted files and hopefully fix it.
Run the game, and launch a custom map.
See if you can finish.


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huiginBR

Member

02-14-2013

i'm gonna try,wish me luck!!


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