Game Causes Computer to Crash for Unknown Reason

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CHAMPYOOOON

Senior Member

02-09-2013

I just returned to league after a couple week hiatus with a new computer that I was given and don't know much about. I've already recieved a ban because my computer for seemingly zero reason crashed in the middle of playing. I was wondering fif there is a way for me to find out what could have caused this issue so I can prevenet it from happening in the future when I am unbanned.

I have gone in and downloaded the most recent video drivers for my system and other games such as World of Warcraft run fine with no issues. My computer is also on a fan so overheating is not the issue. I currently have directx 11 downloaded which is apparently the latest.

Here are my computer specs from dxdiag:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: NV79
BIOS: InsydeH2O Version V1.00
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz (4 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 3766MB RAM
Page File: 2085MB used, 5445MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i3)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_031C1025&REV_12
Display Memory: 1755 MB
Dedicated Memory: 128 MB
Shared Memory: 1627 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD01CA
Native Mode: 1600 x 900(p) (60.080Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2827 (English)
Driver Version: 8.15.10.2827
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/9/2012 15:21:16, 8314368 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4306-11CF-9E78-1623B2C2C535}
Vendor ID: 0x8086
Device ID: 0x0046
SubSys ID: 0x031C1025
Revision ID: 0x0012
Driver Strong Name: oem36.inf:IntelGfx.NTamd64.6.0:iILKM0:8.15.10.2827 ci\ven_8086&dev_0046
Rank Of Driver: 00E62001

Any help or information would be greatly appreciated. If you need any more information to help diagnose my problem just let me know. If the simple answer is I can't run league that's fine just want to know. Thanks in advance for any help.


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kanevivi

Senior Member

02-10-2013

well i'm haveing a similar thing save the ban. at least i think i've not played in awhile. with mine when the game was working it crashed in mid game and fully crashed my computer to black screen and at times it wouldn't let me even reset my computer till hours later and have fans on mine and cleaned it out..