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Bought Champion pack, can't use champions!

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RJrules64

Junior Member

01-31-2013

So two days ago (29/01/13 GMT+8) I bought the champions bundle from the in game store. After I bought it I logged off the client after having a look at my champions in my profile to admire my purchase. :P They were all there. 2 days later, (today) I logged in again for the first time since I bought the bundle, and none of my champions are there! I looked at my purchases in the store and sure enough there is the champ pack, and it says "Not refundable." My RP is still gone.

I checked in the bundles section of the store to see if the champions bundle said "owned" but unfortunately I still have the option to buy the pack, and if I click purchase, none of the champions have a strike through their name except for the ones that I owned last week.

My friend told me to go into a game to see if they are there in the champion selection screen. No luck there either.

I don't really know what to do, I haven't posted on the forums before, but if I do in fact need evidence I have a few pics.

http://imageshack.us/photo/my-images/72/adsfasdgafda.png/
http://imageshack.us/photo/my-images/13/asdfasdff.png/


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RJrules64

Junior Member

01-31-2013

Please help!


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Snp

Junior Member

01-31-2013

For any real money issues a support ticket should be opened. https://support.leagueoflegends.com/anonymous_requests/new


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RJrules64

Junior Member

02-02-2013

About how long should I expect it to take? I opened a ticked yesterday but still no response.


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Snp

Junior Member

02-02-2013

There are millions of players on League, and although only a few of them will have a support ticket, I imagine it could take a while, I can't say any particular time, as I've never had one myself, but I'd say wait a few more days.


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