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State of Player Behavior on the PBE - Present and Future

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Lyte

Lead Social Systems Designer

Follow RiotLyte on Twitter

01-29-2013

Hey everyone,

Since the PBE launched, it has proven an extremely valuable resource that has raised the quality of our content patches; however, from a player behavior perspective, we have not done our part to make the PBE an enjoyable test environment.

That’s all changing.

In the past year, the player behavior team has learned a lot from systems like the Tribunal, LeaverBuster and the Honor Initiative, and we are going to incorporate some of those lessons into the PBE. However, we are going to take a slightly different approach; for example, we are not going to just create a “PBE Tribunal” and call it a day.

To us, the PBE is a premium server where we expect more from our players, and the standards of player behavior can be higher than the live platforms. The PBE effort should be a collaboration between the developers and our community, and should be a place where players can play games with developers on any given day and directly contribute feedback that can shape the game.

We are going to try a lot of creative ideas to improve player behavior on PBE; however, we need your help. We have been recording and analyzing Report and Honor data on the PBE, and need you to continue to report toxic players and honor positive players to help inform our new player behavior initiatives on the PBE.

As an example, we have implemented a system on PBE that will automatically detect toxic behaviors and ban the players the same day—this system will go live today and will immediately punish 167 players with a 7 day ban. Depending on the consistency and severity of the toxic behaviors, this system will hand out bans that range in severity from a 7 day ban to a permanent ban from the PBE environment. This system will start off conservative and may have hiccups at first, but we hope to ramp up the aggressiveness of this system while maintaining a goal of 99% accuracy with a false positive rate of less than 1%.

The player behavior team has also been brainstorming punishments in addition to or instead of bans. We have always known that bans are not an ideal punishment solution when players can simply create new accounts, and we would like to experiment with some potential alternatives on the PBE. We believe the PBE community will see immediate benefits from these experiments even though they are not completely developed or polished yet. I am excited to talk more about the first experiment, and will update you when we are closer to rolling it out on PBE.

Longer-term, we are brainstorming ways to make players more accountable for their behaviors on PBE. Whether that is linking live accounts to PBE accounts or an entirely different solution is undecided, but these changes to the PBE will also allow us to completely open up registration to the PBE in the future.

Our take-away message today is quite simple: the PBE has zero tolerance for toxicity, and change is coming.

Help us make the PBE a premium test environment!


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Eternal Demøn

Member

01-29-2013

Thank you! Finally Lyte! Ive been waiting this for ages!

Add whatever you want. We'll test it and make sure it works! Im getting rid of these kids trying to etablish their own rules.


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innervation

Senior Member

01-29-2013

Awesome! I'll help.

Edit: Will the mechanics for determining "insta-bans" be similar to what we see in the live iteration of tribunal, where it uses metrics like 'frequency (% games reported in)'?

Also that number...167. What's up with that? Arbitrary or calculated?


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Wards win games

Senior Member

01-29-2013

Thanks lyte! Great to hear!


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Zerglinator

Senior Member

01-29-2013

The PBE shall see the Lyte.


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Enterti

Senior Member

01-29-2013

HEy Lyte if you are still looking here could you visit this thread http://na.leagueoflegends.com/board/showthread.php?t=3056918 Some issues have popped up in the Tribunal since the last patch.


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Hellioning

Senior Member

01-29-2013

This can only end awesomely.

Actually it can also end terribly but hopefully it won't.


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IIlllIIIlllII 5

Junior Member

01-29-2013

So will the system be linked to the amounts of reports that players get? Will perma bans still be manually reviewed by Riot staff like on the live server?

Sounds like a great system!


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Deadmond

Senior Member

01-29-2013

That sounds awesome.


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Slashiroth

Senior Member

01-29-2013

Good stuff, but I don't like the idea that PBE is more than merely a test server, I think a lot of people go on PBE to get the free skins/champions etc than actually test champions, I think removing the chat feature from PBE would solve the bad community issue, and give players more of a reason not to use PBE to get freebies intead of using RP/IP on the real game.