Random bugsplat/LoL crashing errors

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Stwarlord

Senior Member

01-28-2013

i'm not sure what you guys need me to post on here to get the data you need, but i'll post whatever i can.

about 30 mins in each game my client will randomly lock up and either shoot me to bug splat or just crash and stop

my video card is up to date with the latest drivers, and there doesn't seem to be any issues going on with any kind of lag or FPS drops, playing at max settings constant 60 FPS


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Stwarlord

Senior Member

01-29-2013

bump for possible response, i can't really play ranked with this issue happening


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Riot Morgageddon

Player Support Tech Specialist

01-29-2013

Have you tried repairing your client?


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Stwarlord

Senior Member

01-29-2013

yeah, I've repaired and I reinstalled multiple times, just seems to be a waste of time


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Stwarlord

Senior Member

01-30-2013

So i just tried to play Borderlands 2, and it crashed about 30 mins in as well, so it looks like it's something that's wrong with my computer, not just League

does anyone think they could possibly help/troubleshoot me through this problem? i just got my video card back from an RMA, so i don't think that would be it, but i guess it's not out of the question

just some more information: while playing league i can listen to music no problem, usually through pandora/chrome and the music won't stop or even skip/chop. it doesn't matter whether i'm listening to music or not, it crashes anyway so that's not the problem, just something extra that i thought might help


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Stwarlord

Senior Member

01-31-2013

one last bump during the day for some help hopefully, then i'll let it die


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dArtagnan

Player Support Specialist

01-31-2013
1 of 1 Riot Posts

Hi Stwarlord!

Thank you for bringing this issue to the Help and Support Forum! Encountering Bug Splat errors can often leave you scratching your head as to what could be the root cause, due to how ambiguous the error message sounds. Unfortunately, a large variety of different issues can cause Bug Splat Errors. Because of this, I strongly recommend that you review our Knowledge Base Article on receiving Bug Splat Errors, which you can find here:

https://support.leagueoflegends.com/...9888-bug-splat

While there are a lot of steps found here, please make sure that every single step is completed, as they are all vital to help removing this error message from appearing. However, if you have tried all of these steps, and you are still experiencing these errors, then please do not hesitate to submit us a new Support Ticket* so we may work with you one-on-one until arriving at a Full Resolution! If you do submit us a new ticket, make sure that you include the following information as well:

1) Dxdiag information: http://support.leagueoflegends.com/e...stic-or-dxdiag

2) Please send your most recent r3d log where you experienced the problem (You'll notice that the file name starts with the date/time and ends with r3dlog.txt): http://support.leagueoflegends.com/entries/20076987

3) Process List: http://support.leagueoflegends.com/e...a-process-list

* Keep in mind that this advice was given based upon the information provided. If you would appreciate a further one-on-one interaction to solve this issue, make sure to send us a Support Ticket! You can send one from here: https://support.leagueoflegends.com/tickets/new Also, if you could please provide a link to this forum thread in the new ticket, it would be incredibly helpful!


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Clear Tehan

Junior Member

02-03-2013

Please help