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Should the ip boosts be refunded?

Yes, Refund the boost 243 52.83%
Yes, Refund the RP 125 27.17%
No. 92 20%
Voters 460 .

Riot stole my 24 hr Boost

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x Syotos x

Senior Member

02-05-2013

" VoliBooBoo (League of Legends Player Support)
Feb 05 07:09 (PST)
Summoner,
I am sorry that I was unable to assist you with this request. If you have anything else you would like to discuss or bring to my attention please do not hesitate to let me know.
Please know that we do whatever we can to put players first and create the best support experience possible. I encourage you to please send us any feedback about the support you have received throughout this request.
Warmest Regards,
VoliBooBoo
Riot Games Player Support Specialist"


more copy and paste from the wonderful automated system they call Customer support. woot woot


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x Syotos x

Senior Member

02-06-2013

Update: from the below (pure quote of the 'GM' I'm in contact with) i am now "regretting" my buy.

"Greetings Summoner,
Unfortunately, this content is not currently eligible for our Refund Token system. I apologize for any inconvenience this causes you, and hope you understand that there is a limit to what we are able to refund. This feature was developed to give Summoners a chance to exchange content they regretted buying, but we had to limit the number of refunds we could reasonably grant.
For more information about our Refund Policy, feel free to read the following article on our Support Site:
https://support.leagueoflegends.com/entries/21158122-content-refund-policy
If you have any additional questions or feedback please do not hesitate to let me know.
Warmest Regards,
VoliBooBoo
Riot Games Player Support Specialist"

I guess he doesn't understand that I don't "regret" the buy because i did still rake in about 4k IP in the 8 ish hours i had the boost but the fact that I'm dissatisfied that the product i bought was 'hard to use then removed prematurely ' from me early to only be re-enabled and extended with out notification or visibility on my account. It appears the circles they are attempting to run me in are catching up to them finally. Any thoughts on this Response from the "specialist" my fellow league players.


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x Syotos x

Senior Member

02-06-2013

bump


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Jayeto

Member

02-06-2013

tbh if your ip boost just disappeared BEFORE the 24hr mark and riot refuses to A) give you a new one or B) refund your rp for said item then im sorry thats PISS POOR CUSTOMER SERVICE RIOT.

thats like buying a car then you get only half of it and the dealership going no we arent giving you the rest sorry.

...REALLY?! riot i know you have iffy CS but this is just piss poor. hell i hate blizzard but atleast they dont pull **** like this >.>


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x Syotos x

Senior Member

02-07-2013

bump


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x Syotos x

Senior Member

02-08-2013

bump,
kinda funny im getting more no votes now, Go go riot employee's / fan boys


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x Syotos x

Senior Member

02-09-2013

bump


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x Syotos x

Senior Member

02-12-2013

bump


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x Syotos x

Senior Member

02-13-2013

bump


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AteDaBuffetOwner

Member

02-13-2013

It's false advertisement, you could sue them over this.