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#4652745 Missing Content/RP

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Ebynfel

Recruiter

12-27-2012

Okay, on Xmas eve I sent i na ticket when I noticed a number of my champions were missing. I later found 2 skins that were missing as well, all I had either received as a gift or bought with RP on December 21st.

The ticket was responded to that day with a note saying when I replied I'd be put up to the top of the list to ensure the issue was resolved. I responded via comment on Xmas. Next day I responded by e-mail because I had heard nothing back, I did not know they both posted comments.

Yesterday I commented again to see where I stood and hadnt heard anything as of yet. I have been posting in other similar cases because I had hoped creating a thread would not be necessary, but going on 4 days with content simply missing when the store history says i received or purchased them is kind of making me a little sad. At least a response saying it is being worked on would be nice.

Here's a list of stuff I know is missing:

Champions I bought with RP
Kha Zix, Zyra, Vi

Champion gifted to me
Rengar

Skin gifted to me
Festive Maokai

Skin purchased
Firefighter Tristana

As I have noted, my profile, champion select, etc say I do not own these. The store still offers them for sale. My purchase and gifting history say I already have received them and they are apparently not refundable(prob because I dont actually have them) I do not want them refunded, I'd just like the content i paid for/my friend paid for.

Thank you
-Ebynfel


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MetaKillacrazy

Member

12-28-2012

Have the same issue. I submitted a well detailed ticket with pictures to support but still no reply


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OmgitzOmi

Junior Member

12-28-2012

I'm not missing champions, but I am missing skins.

I also sent a ticket to support, but only sent pictures of Pulsefire Ezreal, and thats the only one they gave me back, even when I mentioned all my skins were gone.

Hopefully this is fixed soon.


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Ebynfel

Recruiter

12-28-2012

I know, it's kind of disappointing


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Ebynfel

Recruiter

12-28-2012

Giving it a little bump hoping to get noticed by a red.


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Ebynfel

Recruiter

12-28-2012

Bump....sigh. Maybe day 6?


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Ebynfel

Recruiter

12-28-2012

Bump/have a good night. Hopefully Riot sees this tomorrow.


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Ebynfel

Recruiter

12-29-2012

Bump


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Ebynfel

Recruiter

12-29-2012

Any way I can get my missing content today Riot? Would be incredibly awesome. Like, very awesome. Would be so cool to actually have this stuff that's been paid for with money.


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MetaKillacrazy

Member

12-29-2012

Join the list of us that are stuck waiting =P