Cant play a game

First Riot Post
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Z3r0wins

Member

12-18-2012

bump so everyone can hear the good news!


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Dannamoth

QA Analyst

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12-18-2012
6 of 10 Riot Posts

Quote:
Originally Posted by junte112 View Post
oh one more thing, except for leauge of legend my sound have no problem (can hear music youtube video play skyrim and every other game i had) but after draven patch i was not able to hear any login music or client music for that time. but when i get to in game in game sound did not have any problem. But this preseason patch made me to get in to this problem.

Do the fix you guys made, will also fix this no sound in client issue?
I'm not entirely sure. The fix is targeted at players who can't start games who have disabled sound cards/devices. Have you already sent a request in and talked with one of our tech specialist player support specialists?


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excell life game

Junior Member

12-18-2012

ty very much dannamouth can you pls let me know when the patch will be expected?


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excell life game

Junior Member

12-18-2012

dude when is the patch coming?


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junte112

Member

12-18-2012

Quote:
Originally Posted by Dannamoth View Post
I'm not entirely sure. The fix is targeted at players who can't start games who have disabled sound cards/devices. Have you already sent a request in and talked with one of our tech specialist player support specialists?
I used the submit logs option in the client three times to fix the problem but I have never got a reply.


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Dannamoth

QA Analyst

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12-18-2012
7 of 10 Riot Posts

Quote:
Originally Posted by excell life game View Post
dude when is the patch coming?
This fix is expected to go out tomorrow.

Quote:
Originally Posted by junte112 View Post
I used the submit logs option in the client three times to fix the problem but I have never got a reply.

Your best bet is to submit a request using this: https://support.leagueoflegends.com/...s_requests/new


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Isopo asesino

Junior Member

12-18-2012

Tomorrow is the new fixe patch? Finally i want... i dont have soundcard so i never play again riot dont fixed this


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excell life game

Junior Member

12-19-2012

ty dannamouth but do you know a time period because i live in Australia and the time zones are different


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Canis Lupus

Member

12-19-2012

Quote:
Originally Posted by Dannamoth View Post


To be fair, this was posted 3 days ago over the weekend. Not everyone at Riot is an autonomous robot.
Sorry for the negative attitude, it's just that the response was pretty obvious and everyone was pointing out the same thing. I'll be looking forward to the fix that comes with the patch.

Thank you.


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Gaudii Gabriev

Junior Member

12-19-2012

Posting how i fix it:
Disabled all Sound output.
Enabled my fronatal sound panel and back sound panel.
Pluged my headpones in frontal panel. (i do not use sound on this pc. so i pluged my ipod headpones on it just to make the game run)
Loged into LoL.
and i was now able to play games.

Also, reading forums and the red coments. i find out that you may be able to Emulate a sound device to make the game run.

Maybe this get fixed soon, Still, this issue is sound related, had the problem on 2 pcs.
Did same thing on both to fix it.

Hope this helps some.

(if u dont have any idea how to turn on/off ur sound card or how to configure it, or u dont even know wich driver ur useing. Dont be lazzy and search for it xD.)