How can a baddie make league better?

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So. Brief background.

I've been playing since closed beta... poorly,but only just hit 30 a few weeks ago. I play almost purely support and try desperately to improve the morale and interactions of my randomly assigned teams.I go out of my way to defuse negative attitudes whenever possible.I also have a degree in social work.

So my question is... What can a sub par player do with his time to try and improve the game for everyone? I feel like I have the capacity to do greater good here.