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Seen a bunch of other threads about people missing champs and skins, that's okay I'm not missing too many but my problem is I submitted my ticket Tuesday and it's still waiting assignment to an operator. I've never had to use riot support before but it this normal? I'm not sure if certain categories get higher priority, I just listed mine under general because I couldn't figure out where else to put it. I know its a bit impatient of me but I don't want to re buy the champs and waste the IP.
Question is: Can I count on my ticket getting a response any time soon?