Experiencing Latency

First Riot Post
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TypeInNameHere

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Member

03-06-2013

Quote:
Originally Posted by Filthy Animals View Post
Hi everyone,

We would like to gather some additional info to try and track down the cause of the latency you are experiencing.

Can you please reply with the ISP you are using and a Traceroute to 216.133.234.193.

Traceroute instructions:

Windows Steps

1
Click Start.
2
Click Run. From here a box will open.
3
Type "cmd" without quotes in the box to open the command prompt.
4
Type in "tracert 216.133.234.193" without quotes.

You will see each transfer though other computers on a network, or HOPs the IP packet takes along the path to the site/server. On each line there will be three durations (in milliseconds) to each hop along with the domain name of that device and its IP address.

The more HOPs there are, the more routers the packet traveled through. You will see something like:

28 ms 41 ms 33 ms www.firstdevicedomain.com [192.168.0.1]
2 48 ms 41 ms 49 ms www.seconddevicedomain.com [16.70.15.99]]
3 92 ms 99 ms 98 ms www.thirddevicedomain.com [53.11.75.99]
4 122 ms 141 ms 137 ms www.domain.com [46.44.5.122]

C:\Users\NameLess>tracert 213.133.234.193

Tracing route to hst-213-133-234-193.assolo.net [213.133.234.193]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 60 ms 21 ms 27 ms cpe-74-64-4-1.nyc.res.rr.com [74.64.4.1]
3 13 ms 28 ms 12 ms tenge-0-1-0-0-nycmnyk-rtr01.nyc.rr.com [24.168.1
34.73]
4 14 ms 16 ms 39 ms bun109.nyquny91-rtr001.nyc.rr.com [184.152.112.9
3]
5 40 ms 39 ms 22 ms bun6-nyquny91-rtr002.nyc.rr.com [24.29.148.254]

6 17 ms 15 ms 15 ms 107.14.19.22
7 34 ms 16 ms 14 ms 107.14.17.169
8 * 16 ms 15 ms xe-4-2-0.edge4.frankfurt1.level3.net [4.68.63.12
1]
9 85 ms 94 ms 80 ms ae-31-51.ebr1.Newark1.Level3.net [4.69.156.30]
10 * * * Request timed out.
11 * * * Request timed out.
12 85 ms 95 ms 83 ms ae-57-222.csw2.London1.Level3.net [4.69.153.134]

13 * 80 ms 101 ms ae-2-52.edge4.London1.Level3.net [4.69.139.106]

14 93 ms 93 ms 96 ms COLT-TELECO.edge4.London1.Level3.net [212.113.14
.214]
15 112 ms 133 ms 134 ms ge11-0-1-sar5.ZRH.router.colt.net [212.74.65.33]

16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


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Refan

Junior Member

03-06-2013

Tracing route to 213.133.234.193 over a maximum of 30 hops:


1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 7 ms 89-79-128-1.dynamic.chello.pl [89.79.128.1]
3 7 ms 7 ms 6 ms 89-75-2-225.infra.chello.pl [89.75.2.225]
4 27 ms 26 ms 28 ms pl-waw06a-rd120-10ge-2-2-2134.aorta.net [84.116.
252.137]
5 24 ms 27 ms 31 ms 84.116.253.245
6 49 ms 32 ms 24 ms 84.116.136.177
7 27 ms 26 ms 27 ms de-fra01a-ri2-xe-4-0-0.aorta.net [84.116.130.138
]
8 28 ms 27 ms 27 ms ge-3-0.ir1.frankfurt-he.de.xo.net [80.81.192.182
]
9 31 ms 32 ms 30 ms ae1d0.cir1.amsterdam2-nh.nl.xo.net [207.88.15.74
]
10 44 ms 45 ms 43 ms ae1d0.cir1.london2-eng.uk.xo.net [207.88.15.70]

11 134 ms 131 ms 131 ms vb1042.rar3.nyc-ny.us.xo.net [207.88.13.202]
12 194 ms 191 ms 191 ms te-3-0-0.rar3.washington-dc.us.xo.net [207.88.12
.74]
13 188 ms 191 ms 190 ms te-3-0-0.rar3.atlanta-ga.us.xo.net [207.88.12.9]

14 196 ms 191 ms 191 ms te-3-0-0.rar3.dallas-tx.us.xo.net [207.88.12.2]

15 197 ms 191 ms 191 ms vb12.rar3.la-ca.us.xo.net [207.88.12.46]
16 188 ms 188 ms 188 ms 207.88.14.46.ptr.us.xo.net [207.88.14.46]
17 188 ms 189 ms 189 ms 207.88.186.142.ptr.us.xo.net [207.88.186.142]
18 188 ms 187 ms 187 ms border1.po1-20g-bbnet1.lax010.pnap.net [216.52.2
55.13]
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

ISP is UPC, Poland.


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Kraddark13

Senior Member

03-06-2013

Tracing route to 216.133.234.193 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 31 ms 31 ms 32 ms 172.16.50.1
3 32 ms 31 ms 32 ms host-63-135-177-181.twlakes.net [63.135.177.181

4 40 ms 40 ms 39 ms static-76-164-170-29.apid.com [76.164.170.29]
5 42 ms 47 ms 47 ms static-76-164-170-42.apid.com [76.164.170.42]
6 43 ms 42 ms 43 ms gi1-35.mag01.atl04.atlas.cogentco.com [38.104.1
3.41]
7 47 ms 46 ms 47 ms te0-0-0-5.ccr21.atl04.atlas.cogentco.com [154.5
.85.230]
8 58 ms 56 ms 46 ms te0-4-0-1.mpd22.atl01.atlas.cogentco.com [154.5
.85.249]
9 72 ms 71 ms 71 ms te0-0-0-6.mpd21.iah01.atlas.cogentco.com [154.5
.28.254]
10 93 ms 95 ms 103 ms te0-1-0-6.mpd21.lax01.atlas.cogentco.com [154.5
.5.102]
11 105 ms 102 ms 93 ms te8-1.mag02.lax01.atlas.cogentco.com [154.54.47
170]
12 105 ms 93 ms 93 ms 38.104.77.122
13 93 ms 94 ms 105 ms border1.po1-20g-bbnet1.lax010.pnap.net [216.52.
55.13]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

edit: Spike ususally happens out of nowhere, first noticed in loading screen. I usually have 100 ping but the spike will bring around 500. This lasts all game. Generally happens in the afternoon and every other game will have it.
During a 3v3 twisted treeline I had this spike and I could click on the capture point at blue as if it were a player/minion. It had a health and mana bar and the mana bar had around 600000 points that went up and down when capturing or when on lockdown. Champions sometimes skip around the screen. Usually though it's just a delayed reaction from my input to the result.


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darthtimot

Junior Member

03-06-2013

random dc again


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Fivexx

Junior Member

03-06-2013

Quote:
Originally Posted by Riot Sudo View Post
Hey folks,

I am working with Filthy Animals and other fine folks here at Riot to help figure out what could be causing all this heartache for you. It’s certainly a process and we thank you for your patience thus far. Let’s be real here -- latency is the pits. I am working with players directly to gather additional information. Also, if reporting in this thread, it would be extremely helpful to answer the questions below.

• In which format do the spikes occur: 3v3, 5v5, ARAM, unranked, ranked, etc?
• Does it happen at a particular time/location: during team fights, when you’re at spawn, randomly, etc?
• How often are the spikes?
• How long do they last?
• What symptom(s) do you see during spikes: champion “ice-skating” or jumping around, game hitches, etc?
• What’s your ISP?
• Do the spikes only happen in LoL?

Big ups to those who have posted already.

-Sudo
I have noticed that my issues tend to start around the same time of day, but not around peak hours. They are not restricted to those hours though however, and seem to occur completely at random. The spikes last anywhere from 2-5 seconds, to 5+minutes/router+cpu reboot.

While playing a ranked game of league.
http://n1.netalyzr.icsi.berkeley.edu...89db-4bd1-858d

After a modem+router restart.
http://n1.netalyzr.icsi.berkeley.edu...2ee9-4fe6-a101

Running a 3rd test in hopes of catching a better representation of the problem.


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Nimhh

This user has referred a friend to League of Legends, click for more information

Senior Member

03-06-2013

I've had the same issue for about 2-3 weeks now, im latin american and i have average 180-190 ping, now i get from 215 to 340 every single game, 20mb and changing ISP like comon

C:\Users\seba>tracert 216.133.234.193

Tracing route to 216.133.234.193 over a maximum of

1 * * * Request timed out.
2 24 ms 15 ms 13 ms 192.168.248.182
3 77 ms 64 ms 115 ms 192.168.231.129
4 20 ms 30 ms 87 ms 192.168.22.237
5 11 ms 17 ms 62 ms 192.168.15.153
6 185 ms 196 ms 281 ms TenGigabitEthernet7
19.209]
7 226 ms 164 ms 244 ms INTERNAP.te1-4.ar4.

8 192 ms 194 ms 162 ms border1.po2-20g-bbn
55.103]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
ISP is VTR


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AsTheSunSets

Member

03-06-2013

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Home>tracert 216.133.234.193

Tracing route to 216.133.234.193 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 2 ms 2 ms 2 ms 8.24.108.1
3 13 ms 13 ms 13 ms sl-st31-chi-.sprintlink.net [160.81.216.57]
4 13 ms 12 ms 12 ms 144.232.25.142
5 65 ms 65 ms 65 ms 0.xe-6-1-1.XL4.LAX15.ALTER.NET [152.63.112.38]
6 65 ms 65 ms 65 ms POS7-0-0.GW3.LAX15.ALTER.NET [152.63.112.109]
7 * 63 ms 62 ms internapGIGE-gw.customer.alter.net [157.130.236.
110]
8 62 ms 62 ms 62 ms border1.po1-20g-bbnet1.lax010.pnap.net [216.52.2
55.13]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Had this problem several months ago when I tried to play Dominion, but 5vs5 Solo Queue was working fine. Now I have the problem again, but this time in 5vs5 Solo Queue. I checked several other online games and my ping is under 70. On League of Legends I used to average roughly 70 ping and now I have a constant 475.


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Elyna

Senior Member

03-06-2013

Played 2 dom games.
1st match had no lag at all.
2nd match only lagged in the loading screen and at the very start when we were waiting for the bridges to finish.
Either Riot is slowly fixing this, or the lag was in a good mood.


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wammie

Member

03-06-2013

you ever gonna fix this riot?


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KingDavidIII

Junior Member

03-07-2013

Average ping ~180, after allowing macs on... constant spikes to ~280-1000. I have around 3 friends on the same exchange as me and we all spiked at exact same time.

Tracing the route to 216.133.234.193

1 te8-3.ccr01.sjc05.atlas.cogentco.com (38.122.92.41) [AS 174] 152 msec 148 msec 148 msec
2 te0-3-0-7.ccr22.sjc01.atlas.cogentco.com (154.54.6.69) [AS 174] 152 msec 148 msec
te0-2-0-4.ccr22.sjc01.atlas.cogentco.com (154.54.84.57) [AS 174] 152 msec
3 te0-3-0-2.mpd21.lax01.atlas.cogentco.com (154.54.2.129) [AS 174] 160 msec
te0-4-0-2.mpd21.lax01.atlas.cogentco.com (154.54.85.25) [AS 174] 164 msec
te0-4-0-2.mpd22.lax01.atlas.cogentco.com (154.54.85.37) [AS 174] 160 msec
4 te8-1.mag02.lax01.atlas.cogentco.com (154.54.47.170) [AS 174] 164 msec 164 msec 160 msec
5 38.104.77.122 [AS 174] 164 msec 160 msec
internap.com (38.104.82.234) [AS 174] 160 msec
6 border1.po1-20g-bbnet1.lax010.pnap.net (216.52.255.13) [AS 10912] 164 msec 160 msec
border1.po2-20g-bbnet2.lax010.pnap.net (216.52.255.103) [AS 10912] 164 msec

Riot Sudo
1. In which format do the spikes occur: 3v3, 5v5, ARAM, unranked, ranked, etc?
2.Does it happen at a particular time/location: during team fights, when you’re at spawn, randomly, etc?
3.How often are the spikes?
4.How long do they last?
5.What symptom(s) do you see during spikes: champion “ice-skating” or jumping around, game hitches, etc?
6.What’s your ISP?
7.Do the spikes only happen in LoL?

1. All
2. Seemingly random although you always remember it when you lose a teamfight because of it
3. Every couple of minutes
4. 2seconds to around 2minutes
5. One time I thought I saw malphites ulti go off 3 times... It turned out to be first time invisible iblitz grab and then he walked back and on my screen it looked like he ulti'd due to ice skating and then he ultied back in...
6. TPG Australia
7. Yes.