As Keyru mentioned, account issues can only be handled through Riot Support Staff.
You can check on the current status of your ticket at any time by logging in at http://support.leagueoflegends.com
I always get the same reply even when I send the ticket in...it emails me the message "you can check the status..." etc...
and nothing changes and it seems to get ignored ...
Edit: it's been 1 week since I've last heard from my ticket I sent in last week 0.0
bump 2 weeks.
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