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The Tribunal Backlog: Unfair?

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KineticSkink

Senior Member

11-13-2012

There have been a number of posts along these lines. Lyte has specifically said that on receiving a warning/ban, the games prior to that will not be used for any future cases, and that if it is occurring than it is a bug.


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Swerto

Senior Member

11-17-2012

Why do I get the feeling Ribcage is a robot? Must be his prefabricated responses.


Quote:
Ribcage] Greetings Swerto2,

I have reviewed your account and our records indicate that you recently had a case in the Tribunal. Due to actions made on the Fields of Justice, this account has been warned or suspended by The Tribunal which means your Honor has been reset. An email was sent to the email address associated with your account regarding this Tribunal case.

To see your Tribunal case, please visit the following link (please note that this link expires three weeks from the date it was originally generated.):

Quote:
Swerto2:
Sorry, but that still doesn't answer my question.

Why was I banned for an infraction that predated my previous ban, hitting a day after my previous ban was lifted. Why is it that I can continuously be banned for things over and over again without having to repeat an offense after the first punishment? Why isn't there some sort of system in place to 'clear' your logs once you've been punished, so you don't keep getting hit by this double jeopardy.



[QUOTE=Ribcage] Hello Swerto2,

Both players and Riot employees viewing Tribunal Cases are provided with chat logs and other relevant stats to reach a decision. Players generally understand what sort of behavior will negatively impact other players and what conduct falls outside of what should be a positive in-game experience. Please consult the Summoner's Code (linked below) if you wish to learn more about the conduct we wish to uphold on the Fields of Justice.

If in the future your account is found to have subsequent violations against the Code of Conduct, additional evaluation and longer suspensions will occur. Further negative behavior in-game can culminate in your account being permanently banned from League of Legends.

Our goal has always been to foster a positive environment in the game where everyone can enjoy themselves, and therefore we must stand strong against negative players, harassment and abuse. If you have been on the receiving end of disruptive behavior, I think you can understand the motivation behind our actions.

Let me know if you have any additional questions.

The Summoner's Code: http://na.leagueoflegends.com/articles/The_Summoners_Code


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N0TxSMURFING

Senior Member

11-17-2012

That's absurd, and just shows how egotistical riot is and their resfusal to acknowledge their own mistakes. Which is ironic, considering they are trying to improve their own players behavior.


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Swerto

Senior Member

11-18-2012

Not the most constructive response, but I''m starting to feel a little burned here. It's been since the last week of octoer that this ticket started, and the only response I got acknowledging that I wasn't complaining about WHY I was banned so much as the fact that I got double banned was the original CSR elevating it to the notice of Ribcage, who has done nothing but respond with two pre-written responses.


Not closing ticket.


WTB Lyte response, or a response from any red really.


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Swerto

Senior Member

11-19-2012

WTB Red.


Quote:
RIBCAGE:

Greetings Summoner,

We have already explained the context for the action taken against your account and given you the tools to prevent it from reoccurring in the future.

We will not be reversing this decision and consider this matter closed. If you still do not agree or understand the context of this action feel free to discuss this decision on our Tribunal forums listed below:

http://na.leagueoflegends.com/board/forumdisplay.php?s=&f=41

http://euw.leagueoflegends.com/board/forumdisplay.php?f=85

http://eune.leagueoflegends.com/board/forumdisplay.php?f=85



-sigh-.

Support is really starting to irk me.


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Swerto

Senior Member

11-19-2012

Still waiting for a red that isn't just copy pasting pre-written statements into a document and sending them to me to respond.


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Swerto

Senior Member

11-21-2012

Still wishing for a red.


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Arthenios

Senior Member

11-21-2012

Hah, I'm with you there. Tired of getting canned responses.

http://na.leagueoflegends.com/board/showthread.php?p=31672050&posted=1#post31672050
(different issue but still we have no recourse through support since they basically copy paste what you showed here)


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Swerto

Senior Member

11-22-2012

Still no red, Ribcage is now just closing the ticket repeatedly without answering.

I went from 'Irked' to "pissed".

Writing an email to riot.


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N0TxSMURFING

Senior Member

11-22-2012

I had the exact same problem, my 2 week suspension already expired and i still haven't gotten a response lol. Riot's support is pathetic enough as it is when it's suppose to be working, don't think it's going to get better during thanksgiving.