Skin bought but not unlocked but the RP missing

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gf mia

Member

11-03-2012

Yesterday I bought the Legendary nunu skin. I have proof of this in my purchasable history. When I tried to use it, it said it was not unlocked. I have effectively lost out on 1875 RP. Please fix this riot. I know the recent patch was very buggy and I know I wasn't ripped off or scammed but I am worried I'll lose out on the RP. Please refund the RP or unlock the skin

Anyone else experience this? And yes I have sent a support request


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gf mia

Member

11-03-2012

bump


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Heek

Senior Member

11-03-2012

This happened to my friend with a kog' maw skin and he contacted Riot. They apologized, gave him the skin and the largest champion bundle.


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gf mia

Member

11-03-2012

ok, that makes me feel a lot better, thanks


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Heek

Senior Member

11-03-2012

Quote:
Originally Posted by BehemothHeek View Post
This happened to my friend with a kog' maw skin and he contacted Riot. They apologized, gave him the skin and the largest champion bundle.
Mind you, this was back in season 1.


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Kiwasabi

Junior Member

11-04-2012

Try relogging. This happened with my Headless Hecarim purchase too.


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whOrganism

Member

11-04-2012

Bump, best of luck getting noticed by RIOT.

I hope they don't take as long as they usually do to answer.