Our Thoughts on Playoffs Day 3

First Riot Post
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Liriano

Senior Member

10-07-2012

Quote:
Originally Posted by RedBeard View Post
Correct, there will be no live audience for the rest of the playoffs unfortunately. But we will be producing the broadcast similar to our LA Live event, so will look great online for all the fans. We will be announcing an official schedule shortly.
wait didn't a bunch of people buy a bunch of tickets in order to see the finals in person? so basically they're getting ripped off.


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Câpz

Member

10-07-2012

It's time for everyone to calm down.

We are getting free entertainment, this is all free. Yes, Riot made some mistakes. Yes, Riot will learn from them. It's time to get off our collective soap boxes, dust ourselves off, and look forward to a quality remainder of the finals.


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lxl PLACE lxl

Senior Member

10-07-2012

i wish they would stop saying "looking into season 3 which will be EVEN better"
like really Riot. at the end of season one u said S2 was going to be massive and so far a lot of people are let down. IMO S1 was your practice run and S2 with so much money involved and so many teams going full professional for it, this kinda stuff just doesn't cut it. simply not having a LAN feature i thought was pathetic even if its really hard to make. you are putting 5mil on the whole of s2 competitive and a proper LAN set up should be one of the most important things. also, the players can see the mini maps...just wow. HOW DID NO ONE SEE THAT??? when you guys planned this event the decision was clearly made to have the live stream going live with players outside booths didn't you guys think the layout out.

this will never be read by you guys but for the maybe 1 other who reads it. im disappointed


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3n07s

Member

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No1CritsLkGaston

Senior Member

10-07-2012

Quote:
Originally Posted by TheCapz View Post
It's time for everyone to calm down.

We are getting free entertainment, this is all free. Yes, Riot made some mistakes. Yes, Riot will learn from them. It's time to get off our collective soap boxes, dust ourselves off, and look forward to a quality remainder of the finals.
It's not about us getting free entertainment, it's about minimap screens being up and the potential to cheat being a very real possibility. It might be free for us to watch at home, but tell that to someone who's playing for 2 million in prize money that, hey the other team might of had a huge advantage on you, but w/e, this was free.


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Koanic

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Junior Member

10-07-2012

Quote:
Originally Posted by RedBeard View Post
Forward-facing camera angles can be misleading and we want to make sure everyone has the full picture before drawing any conclusions. This is something that we believe requires a comprehensive investigation but we absolutely understand why it’s cause for alarm.


Those are the primary incidents that have been reported, but we are also investigating other alleged instances. More importantly, we are taking steps to completely ensure the screens are not visible to players at the conclusion of the Playoffs and Finals.
Does Riot plan on announcing the results of thee investigations? Something tells me that with only 5 days to go before the finals, this will get swept under the rug.


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Kabraxis

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Senior Member

10-07-2012

Quote:
Originally Posted by RedBeard View Post
Hey guys,

After two days of smooth sailing during the World Playoffs, Day 3 was disappointing. We’ve spent today investigating and reviewing the problems, and I’d like to go through and address some of the community’s big concerns surrounding yesterday’s issues.

In hindsight, the potential visibility of minimap screens for players was a mistake. Despite on-site referees, close monitoring of player cams backstage, and stage design that ensured players would have to turn more than 90 degrees to be able to catch a glimpse of the minimaps, even the possibility of unfair play was simply unacceptable. We’re taking steps to ensure the minimap screens are not visible to players.

We are re-examining photos, videos and renders of the stage layout to definitively understand sight lines between the players on-stage and the minimaps overhead. We’re taking it a step further moving forward to completely ensure the screens aren’t visible to players.

Forward-facing camera angles can be misleading and we want to make sure everyone has the full picture before drawing any conclusions. This is something that we believe requires a comprehensive investigation but we absolutely understand why it’s cause for alarm.

In the meantime, here’s a quick overview of the two primary minimap incidents we’ve been reviewing:

TSM/Azubu game

  • Azubu Frost had a microphone issue that didn’t allow them to communicate during the opening of the game. As a result, the game was paused.
  • It was noticed that both teams had players that were shifting their bodies during the pause. Blanket warnings were issued to both Azubu Frost & TSM.
  • Referees decided to issue a restart, as a) Reginald & Chaox had concerns about screen looking and b) Azubu’s communications disadvantage could reasonably be interpreted as requiring a restart under tournament rules.
  • No further incidents of screen-looking were witnessed during this match.

Team WE/CLG.eu game

  • A player from Team WE was not facing forward for a moment during the 3rd and final restarted game before we wrapped for the night.
  • We’ve reviewed the existing footage and firsthand accounts from our referees, and we believe the player’s head turn may have been in response to a loud vuvuzela and crowd cheering. We haven’t found conclusive evidence either way and are continuing to investigate.

Those are the primary incidents that have been reported, but we are also investigating other alleged instances. More importantly, we are taking steps to completely ensure the screens are not visible to players at the conclusion of the Playoffs and Finals.

Hardware and connection issues are harder to prepare for. Video cards can explode. Network cables can short out. Headsets can die. While we can pause and restore games, if any of those things happen in the middle of a teamfight, it will impact the course of the game dramatically. Long-term, we know we need better solutions for this and it is a priority.

Regarding yesterday’s connection failures, we had a string of issues including a power failure, and two internet connectivity incidents we are continuing to investigate. It sucks that this happened, but we’re going to dive deep into the root cause to see if there are any other redundancies that could safeguard against this in the future.

We’re trying to deliver an extraordinary experience for viewers, and yesterday didn’t live up to our goals. We’re going to take everything we’ve learned from the Playoffs and strive to make the remainder of the Quarter- and Semifinals, as well as the Finals, as great as we can make them.

In the long run, looking to season 3 and beyond, we’re always learning and we’re reading all your feedback and taking it to heart. We believe the most important concern here is about fairness, and we’re going to do everything we can to preserve that moving forward.

League of Legends as an eSport is young, and we’re learning a lot with each event. This is the run-up to our Super Bowl, and we’ve really been pouring our blood, sweat and tears into it. We’re as disappointed as you are that yesterday had so many issues, but we’re committed to improving, so that’s what we’re going to try to do.

Right now we’re focused on setting up the conclusion of the Playoffs, and we’ll have more details on that shortly.

Thanks,

RedBeard

The mini-map part you are half assing as it was VERY evident to anyone with a brain.

Why you didn't just put them in a booth or simply block off the side closest to the middle of the stage I guess no one will know.

Every time something happens Riot as a whole tries to downplay it all.


Good job on having entertaining casters.


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SublimeIbanez

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Senior Member

10-07-2012

Quote:
Originally Posted by Crotalus Helleri View Post
LAN cable. Why leave it up to the chance of losing the wireless connection? Or am I just being simplistic and naive here?

Thanks on the official post.
There's a difference from being on a secured LAN, and still being connected to the internet. On a secured LAN there's no ability for anybody outside of that LAN to connect and possibly ruin the tournament. This was not the case with what was going on, which was why connection issues were so prominent. Whether they be DDOS attacks or just straight up connection issues, these would not have happened if Riot put the extra time in to set up a secured LAN.


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ShiinChan

Senior Member

10-07-2012

He responds to a Vuvuzela... but cant hear the uber -LOUD- announcers ??

Ya... totally legit


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Sirixamo

Senior Member

10-07-2012

Hello RedBeard, I thought the tournament was well done and that the internet issues were simply unpredictable, Riot is still pretty new to the eSports team and it makes sense you have to learn from the mistakes.

That said, the screen looking with Azubu Frost was not covered in your first post. Yes, what you said happened, but that was not the allegation by the community. The mini-map checking very much happened in the REMADE game, not only the first game before the remake. That game mattered, that game finished.

Here is, very clearly, the evidence: http://imgur.com/La0uB