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Card Declined?

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Ethereal Abyss

Member

10-08-2012

Quote:
TriloBear:
Here was my ticket:


And here was my response:

ya..no lol everything on my cards end is fine. Someone here tried paypal and that failed and had that same problem. I dare not go to paypal..to much scamming


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Grangerz

Junior Member

10-08-2012

wow riot great personalized response there


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n0fe

Senior Member

10-08-2012

Quote:
xParaDoXz:
are you?

yes and was just curious to see if it was still happening to anyone else


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Sacred Sleep

Member

10-08-2012

Quote:
Greetings Summoner,

Thanks for the response. I apologize for the delay but I was out of the office over the weekend and unable to respond.

My hopes are that you should be able to make purchases this week, though depending on the complexity of the issue, it may be delayed. I wish I could give you a more accurate estimate, but as this involves other systems than ours it is hard to predict their workflow (especially when the core issue may not be identified at the moment).

This ticket should be able to be continued If this ticket happens to close you are more than welcome to create a new ticket. If you wish, you can even request me by name (RiotBok) in order to maintain continuity of the issue.

If you have more information that you feel could influence this issue you are more than welcome to provide it! Otherwise, all that's left now is waiting

For the Void! *nom nom nom*
//RiotBok
Riot Games Player Support Specialist

My reply to this was about an earlier post mentioning something about expiration dates.
Quote:
levelonemage:
Wife called Visa.

They said that Riot is failing to forward expiration date information, thus the decline.

This is on Riot's side...hopefully they fix it soon.


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Bloodywolf8

Junior Member

10-08-2012

Same issues here. Would really like some help with this.


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Timeiron

Junior Member

10-09-2012

anyone able to purchase yet?


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Grangerz

Junior Member

10-09-2012

mine still wont go through


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Quickmelty

Junior Member

10-09-2012

Quote:
Timeiron:
anyone able to purchase yet?


Nope. Friends and I have been trying all the day.


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Super Manly Guy

Junior Member

10-09-2012

I'm having trouble as well using prepaid vanilla visa AND a regular prepaid visa card in the riot store. The vanilla visa is being declined and the prepaid visa is getting an error message that the card has expired. Anyone have an eta on fix or any new developments for that matter?


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Dave of Canada

Member

10-09-2012

Added my card to Paypal and it worked fine, received the RP and it took away from the card just like normal.

HOW ODD, RIOT ERROR MESSAGE. GUESS MY CREDIT CARD -WAS- DECLINED.