New Refund Feature Available Now

First Riot Post
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drdahlser

Senior Member

09-19-2012

Over a lifetime? That's awfully long...


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tehdef

Senior Member

09-19-2012

Quote:
Originally Posted by Hippalus View Post
[aws3]news/September_2012/2012_09_19_Refund Feature/Refund_Feature_Banner.jpg[/aws3]

Our new self-service refunds on champions and skins are now available in the League of Legends Store. In lieu of emailing Player Support and having to wait for a reply, each account now has three refund credits available over the course of its lifetime. The next time you misclick, suffer from a moment of mistaken identity, or come down with a terrible case of buyer’s remorse, you can cash in one of your credits for a no-questions -asked refund.

Here’s how refunding a champion or skin works:

  • Visit the Purchases tab of the League of Legends Store
  • On the far right under Action, select the Refund button
  • When the popup appears, confirm that you want to spend one of your three allotted credits
  • Enjoy your refund

Now, there are a few limitations on how you can use your self-service refunds. You’ll find all the caveats, addendums, and fine print outlined below:

  • You only get three refunds per account, per lifetime
  • You can only refund skins and champions, not runes, boosts, or bundles
  • We can only refund a purchase that you’ve made in the last 90 days, so no hocking last year’s promotional skins back to us!
  • If you own a champion and some of their skins, you need to return the skins before you can get a refund on the champion

So there you have it, summoners. The next time you find yourself in dire need of an instant refund, we’ve got you covered. We’ll see you all out there on the Fields of Justice.
I stopped playing for awhile, and you guys released a lot of higher quality skins for the same price point. Looking at this from the buyers perspective, I feel like I have an inferior product. I would humbly request that for a period of 30 days following the release of this new feature that ALL previously purchased skins be available for refund only if they are still active on the store.


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BayLife jonnyboi

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Junior Member

09-19-2012

bundles not refundable.... so gay


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BerserkInferno

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Senior Member

09-19-2012

You guys are flipping awesome


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M II IL IK

Junior Member

09-19-2012

Cool Beans


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awakenPanda

Senior Member

09-19-2012

only 3 credits for life... oh well, better something than nothing


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Mujona

Senior Member

09-19-2012

woot I can refund my misclick malphite skin.


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Prew

Senior Member

09-19-2012

YAY!!!
Now I can refund the champs I suck at...:\
But thats all of them. O.O


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TheBronzeLegend

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Senior Member

09-19-2012

Hippalus is a fken god.


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Ravennos

Member

09-19-2012

just use them, then forget they ever existed, go buy something nice