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Our new self-service refunds on champions and skins are now available in the League of Legends Store. In lieu of emailing Player Support and having to wait for a reply, each account now has three refund credits available over the course of its lifetime. The next time you misclick, suffer from a moment of mistaken identity, or come down with a terrible case of buyer’s remorse, you can cash in one of your credits for a no-questions -asked refund.
Here’s how refunding a champion or skin works:
Visit the Purchases tab of the League of Legends Store
On the far right under Action, select the Refund button
When the popup appears, confirm that you want to spend one of your three allotted credits
Enjoy your refund
Now, there are a few limitations on how you can use your self-service refunds. You’ll find all the caveats, addendums, and fine print outlined below:
You only get three refunds per account, per lifetime
You can only refund skins and champions, not runes, boosts, or bundles
We can only refund a purchase that you’ve made in the last 90 days, so no hocking last year’s promotional skins back to us!
If you own a champion and some of their skins, you need to return the skins before you can get a refund on the champion
For instructions on how to use the new self-service refund feature, click here.